Child Safety Policy
Version 1.0 — Last updated July 3, 2026
ORYN Quest, Inc. (“ORYN Quest,” “Company,” “we,” “our,” “us”) is committed to supporting safe, positive experiences for children participating in activities offered by independent providers (“Vendors”) through the ORYN Quest platform (“Platform”).
This Child Safety Policy (“Policy”) outlines expectations for Vendors, Parents, and Guardians. By using the Platform, you agree to this Policy.
1. ROLE OF ORYN QUEST
ORYN Quest is an online marketplace. We do not:
- supervise children,
- operate or manage Vendor facilities,
- employ Vendor staff,
- provide transportation or childcare,
- oversee day‑to‑day activity operations.
Vendors are solely responsible for child safety during their activities.
2. VENDOR SAFETY RESPONSIBILITIES
Vendors must:
- maintain appropriate supervision at all times,
- ensure staff are qualified for the activities offered,
- follow all applicable child safety laws and regulations,
- maintain safe facilities and equipment,
- implement reasonable safety procedures,
- follow emergency response protocols,
- communicate clearly with Parents about safety expectations.
Vendors must immediately remove a child from an activity if safety requires it.
3. STAFF CONDUCT & PROFESSIONALISM
Vendor staff must:
- treat all children respectfully,
- maintain professional boundaries,
- avoid inappropriate physical contact,
- avoid discriminatory or abusive behavior,
- avoid one‑on‑one unsupervised situations when possible,
- follow all mandatory reporting laws where applicable.
4. PARENT & GUARDIAN RESPONSIBILITIES
Parents and Guardians are responsible for:
- evaluating whether an activity is appropriate for their child,
- providing accurate medical, behavioral, and emergency information,
- ensuring timely arrival and pickup,
- supervising children before check‑in and after dismissal,
- remaining reachable during activities,
- communicating any concerns directly to the Vendor.
5. CHILD BEHAVIOR EXPECTATIONS
Children participating in activities are expected to:
- follow reasonable instructions from Vendor staff,
- behave respectfully toward others,
- use equipment safely,
- avoid disruptive or dangerous conduct.
Vendors may remove a child from an activity if behavior poses a safety risk.
6. ACCOMMODATIONS & SPECIAL NEEDS
Parents may submit accommodation requests. Vendors determine whether accommodations can be reasonably provided based on:
- staffing,
- facility limitations,
- safety considerations,
- legal requirements.
ORYN Quest does not guarantee acceptance of accommodation requests.
7. INCIDENT REPORTING
Vendors must promptly notify Parents of:
- injuries,
- illnesses,
- behavioral incidents,
- emergencies,
- early dismissal requirements.
Vendors are responsible for following any applicable mandatory reporting laws.
8. PROHIBITED CONDUCT
The following conduct is strictly prohibited for Vendor staff:
- physical punishment,
- verbal abuse or threats,
- discriminatory behavior,
- inappropriate touching,
- sexualized behavior or comments,
- providing alcohol, drugs, or unsafe substances,
- knowingly placing children in unsafe environments.
9. LOST OR DAMAGED PROPERTY
ORYN Quest is not responsible for:
- lost or stolen items,
- damaged personal belongings,
- misplaced equipment or clothing.
Parents are encouraged to label important items.
10. TECHNOLOGY & COMMUNICATION
Vendors may communicate with Parents through the Platform. Direct communication with children outside of supervised activity settings is discouraged unless required for safety.