Vendor Agreement

This Vendor Agreement (“Agreement”) is between you (“Vendor,” “you,” “your”) and ORYN Quest, Inc. (“ORYN Quest,” “Company,” “we,” “our,” “us”). By creating a Vendor account, listing activities, or using any part of the ORYN Quest platform (“Platform”), you agree to this Agreement.

If you do not agree, do not use the Platform.

1. ROLE OF ORYN QUEST

ORYN Quest is an online marketplace that allows Vendors to list and offer children’s activities (“Activities”) to Parents and Guardians.

ORYN Quest is not:

• the organizer or operator of Activities,
• the employer of Vendor staff,
• responsible for Vendor facilities, equipment, or safety,
• responsible for supervision of children,
• responsible for transportation or logistics.

You operate as an independent business.

2. VENDOR ELIGIBILITY

To participate as a Vendor, you represent and warrant that:

• you are legally authorized to provide the Activities you list,
• you comply with all applicable laws and regulations,
• you possess any required licenses, permits, or certifications,
• you maintain any insurance required for your operations,
• you are legally able to enter into this Agreement.

3. VENDOR RESPONSIBILITIES

You are solely responsible for:

• the safety, quality, and delivery of Activities,
• staff hiring, training, supervision, and conduct,
• facility conditions and equipment maintenance,
• compliance with child safety laws,
• compliance with accessibility and accommodation laws,
• emergency procedures and incident response,
• accurate and truthful Activity descriptions,
• timely communication with Parents.

ORYN Quest does not supervise or control your operations.

4. ACTIVITY LISTINGS

You agree to:

• provide accurate descriptions, schedules, and pricing,
• disclose any material requirements (equipment, attire, prerequisites),
• update listings promptly if details change,
• honor confirmed bookings unless cancellation is permitted under your policy.

ORYN Quest may edit formatting or remove listings that violate policies.

5. BOOKINGS & PAYMENTS

5.1 Bookings

Parents book Activities through the Platform. You agree to honor all confirmed bookings.

5.2 Payments

ORYN Quest processes payments on your behalf. You authorize ORYN Quest to:

• collect payments from Parents,
• deduct applicable fees,
• remit payouts to you.

5.3 Refunds

Your refund and cancellation policies must be clearly stated. You are responsible for issuing refunds according to your stated policy.

6. COMMUNICATION WITH PARENTS

You agree to:

• respond promptly to Parent inquiries,
• notify Parents of schedule changes or emergencies,
• maintain professional communication at all times.

7. CHILD SAFETY & CONDUCT

You agree to:

• maintain appropriate supervision during Activities,
• follow reasonable safety practices,
• comply with all child protection laws,
• remove a child from an Activity if safety requires it,
• report any serious incidents to Parents promptly.

ORYN Quest is not responsible for supervision or safety during Activities.

8. ACCOMMODATIONS

Parents may submit accommodation requests. You agree to:

• review requests in good faith,
• provide reasonable accommodations when feasible and lawful,
• communicate clearly if a request cannot be met.

9. MEDIA & CONTENT

If you photograph or record Activities:

• you must follow applicable laws,
• you must follow your own stated media policy,
• you must obtain