ORYN Quest Legal

Parent & Guardian Terms and Conditions

Version 2.0 — Last updated August 18, 2026

These Parent & Guardian Terms and Conditions ("Agreement") constitute a legally binding agreement between you ("Parent," "Guardian," "you," or "your") and ORYN Quest, Inc. ("ORYN Quest," and where used, "ORYN Quest" shall mean ORYN Quest, Inc.; "Company," "we," "our," or "us") governing your access to and use of the ORYN Quest platform, including all websites, mobile applications, software, APIs, communications, memberships, subscriptions, digital content, artificial intelligence features, booking services, payment systems, community features, future products, and related services (collectively, the "Platform").

By creating an account, purchasing a membership, purchasing credits, booking an activity, communicating through the Platform, clicking "I Agree," checking an acceptance box, electronically signing, or otherwise accessing or using any portion of the Platform, you acknowledge that you have read, understood, and agree to be legally bound by this Agreement and all documents incorporated herein by reference.

If you do not agree to every provision of this Agreement, you may not access or use the Platform.

ARTICLE 1 — ACCEPTANCE AND ELIGIBILITY

1.1 Acceptance

You accept this Agreement by creating an Account, clicking "I Agree," checking an acceptance box, electronically signing, purchasing a Membership or Credits, booking an Activity, or otherwise using the Platform. For each acceptance, ORYN Quest records the version of this Agreement accepted, the date and time, the authenticated Account identifier, and the method by which acceptance was captured.

1.2 Eligibility

Accounts may be created and held only by adults aged eighteen (18) or older who are able to form a legally binding contract. Children never have accounts on the Platform. Accounts created in violation of this rule are governed by Section 4.4 of the Terms of Use.

1.3 Where to Read This Agreement

This Agreement may be read, downloaded, or printed at any time from the Platform's legal pages.

ARTICLE 2 — CHANGES TO THIS AGREEMENT

2.1 Updates

ORYN Quest may update this Agreement from time to time. When we do, we will post the revised version on the Platform's legal pages and update the "Last Updated" date above.

2.2 Notice

For material changes, we will provide reasonable advance notice through the Platform or by email, and the Platform will present the revised Agreement for your affirmative re-acceptance.

2.3 Effect of Continued Use

If you continue to use account features after a material change takes effect and after notice of it, you accept the revised Agreement. A revised version does not apply retroactively: Bookings confirmed and charges made before its effective date remain governed by the version in effect when they occurred.

2.4 If You Do Not Agree

If you do not agree to a revised Agreement, stop using the Platform and close your Account. Rights and obligations that accrued before the change remain governed by the version you accepted.

ARTICLE 3 — DEFINITIONS

For purposes of this Agreement and, unless expressly stated otherwise, every agreement, policy, exhibit, appendix, waiver, disclosure, notice, and supplemental term issued by ORYN Quest, Inc., the following capitalized terms shall have the meanings set forth below.

3.1 "Account"

"Account" means the registered user profile established through the Platform that permits access to ORYN Quest services, memberships, bookings, communications, digital content, purchases, credits, payment methods, and other Platform functionality.

3.2 "Accommodation"

"Accommodation" means any accessibility request, disability-related modification, adaptive support, communication preference, sensory consideration, medical-related request (where appropriate), or other reasonable assistance requested for participation in activities offered through the Platform. Submission of an accommodation request does not guarantee that a Vendor can or will satisfy the request.

3.3 "Activity"

"Activity" means any class, lesson, event, camp, tutoring session, sports program, educational program, enrichment experience, museum program, performance, workshop, therapy-related service where legally permitted, entertainment offering, virtual experience, digital service, or any other offering made available through the Platform.

3.4 "AI Services"

"AI Services" means any artificial intelligence, machine learning, predictive analytics, recommendation engines, developmental insights, natural language processing tools, automated summaries, chat functionality, personalization engines, or future intelligent technologies offered by ORYN Quest.

3.5 "Applicable Law"

"Applicable Law" means all federal, state, provincial, territorial, municipal, local, foreign, and international laws, regulations, ordinances, codes, rules, administrative guidance, governmental orders, court decisions, and regulatory requirements applicable to the Platform or the parties.

3.6 "Booking"

"Booking" means any reservation, registration, enrollment, scheduling request, waitlist placement, attendance confirmation, purchase, or other commitment to participate in an Activity through the Platform.

3.7 "Business Day"

"Business Day" means any day other than Saturday, Sunday, or a federal holiday observed in the United States, unless otherwise specified.

3.8 "Child"

"Child" means any minor registered by a Parent or Guardian for participation in Activities through the Platform.

3.9 "Content"

"Content" includes text, graphics, photographs, videos, audio, reviews, ratings, comments, messages, documents, software, source code, object code, databases, logos, trademarks, service marks, artwork, designs, interfaces, compilations, metadata, and all other information or materials made available through the Platform.

3.10 "Credits"

"Credits" means digital units issued by ORYN Quest that may, subject to this Agreement and any applicable Membership terms, be redeemed toward eligible Activities or services offered through the Platform. Credits are not legal tender, are not bank deposits, do not constitute stored value unless required by Applicable Law, and possess no cash value except where expressly required by law.

3.11 "Guardian"

"Guardian" means an individual possessing lawful legal authority to act on behalf of a Child under Applicable Law.

3.12 "Membership"

"Membership" means any recurring or non-recurring subscription plan, package, tier, or access level offered by ORYN Quest that may include Credits, benefits, discounts, exclusive access, premium functionality, or additional services.

3.13 "Parent"

"Parent" means a biological parent, adoptive parent, legal guardian, conservator, or any other individual legally authorized to enroll a Child in Activities through the Platform.

3.14 "Platform"

"Platform" means the ORYN Quest websites, mobile applications, software, APIs, communications systems, artificial intelligence tools, payment systems, databases, marketplaces, digital products, future technologies, and all related services operated by ORYN Quest.

3.15 "Vendor"

"Vendor" means any individual or entity offering Activities or services through the Platform, including but not limited to instructors, tutors, coaches, camps, educational organizations, museums, sports organizations, businesses, nonprofit organizations, licensed professionals where legally permitted, entertainers, and other approved providers.

3.16 Rules of Interpretation

Unless the context clearly requires otherwise:

(a) singular terms include the plural and vice versa;

(b) references to one gender include all genders;

(d) the words "including," "includes," and "include" mean "including without limitation";

(e) references to statutes include future amendments and successor laws; and

(f) references to ORYN Quest include its parents, subsidiaries, affiliates, successors, assigns, contractors, service providers, licensors, officers, directors, employees, representatives, and agents where the context reasonably requires.

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ARTICLE 4 — THE ORYN QUEST MARKETPLACE

4.1 Nature of the Platform

ORYN Quest operates an online technology marketplace that enables Parents and Guardians to discover, compare, schedule, purchase, and manage children's Activities offered by independent Vendors.

Except where expressly stated otherwise in writing, ORYN Quest is not the organizer, operator, instructor, employer, joint employer, partner, principal, franchisee, franchisor, agent, representative, insurer, guarantor, healthcare provider, educational institution, childcare provider, transportation provider, or sponsor of Activities listed by Vendors.

ORYN Quest provides technology, payment processing facilitation, discovery tools, scheduling tools, communication features, artificial intelligence capabilities, and related marketplace services. Vendors remain solely responsible for the Activities they provide and for complying with all Applicable Laws governing their operations.

4.2 Independent Vendor Relationship

Each Vendor operates as an independent business or individual and is solely responsible for:

the quality, safety, legality, and appropriateness of its Activities;
obtaining and maintaining all required licenses, permits, certifications, insurance, and approvals;
hiring, supervising, training, compensating, and managing its personnel;
establishing qualifications for instructors and staff;
maintaining facilities and equipment;
complying with child safety, accessibility, employment, tax, and consumer protection laws; and
fulfilling all obligations owed to participating families.

Nothing contained in this Agreement shall be construed to create an employment relationship, joint venture, partnership, agency, fiduciary relationship, or similar legal relationship between ORYN Quest and any Vendor.

4.3 No Guarantee of Vendor Performance

ORYN Quest does not guarantee that any Vendor:

possesses any particular skill level;
will provide satisfactory services;
will meet a Child's developmental goals;
will maintain uninterrupted operations;
will continue offering Activities;
will honor pricing beyond confirmed Bookings;
will satisfy accommodation requests;
will remain listed on the Platform.

Parents are responsible for independently evaluating whether an Activity is appropriate for their Child.

ARTICLE 5 — USER ACCOUNTS

5.1 Account Registration

To access certain features of the Platform, you are required to establish an Account in accordance with the registration procedures established by ORYN Quest.

You agree to provide complete, accurate, current, and truthful information during registration and to maintain such accuracy at all times thereafter. You further agree to promptly update your Account information whenever any information becomes inaccurate, incomplete, or outdated.

ORYN Quest reserves the right, but assumes no obligation, to verify any information provided during registration or thereafter using commercially reasonable verification methods.

5.2 One Account Per Individual

Unless expressly authorized by ORYN Quest in writing, each individual may maintain only one Parent Account.

ORYN Quest may merge, suspend, restrict, or permanently terminate duplicate Accounts where it reasonably determines that multiple Accounts have been created for fraudulent purposes, abuse of promotions, circumvention of Platform policies, manipulation of reviews, evasion of suspensions, or any other improper purpose.

5.3 Authority Regarding Children

By registering any Child on the Platform, you represent and warrant that:

(a) you are the Child's parent or legal guardian, or otherwise possess lawful authority to act on behalf of the Child;

(b) all information provided regarding the Child is accurate and complete;

(d) participation in Activities does not violate any court order, custody order, guardianship order, or other legal restriction applicable to the Child; and

(e) you will promptly notify ORYN Quest if your authority regarding the Child changes.

ORYN Quest may rely upon these representations without independent investigation.

5.4 Account Security

You are solely responsible for maintaining the confidentiality of your username, password, authentication credentials, verification codes, recovery information, and all other security credentials associated with your Account.

You agree to:

use a strong and unique password;
safeguard login credentials;
enable available security features when offered;
immediately notify ORYN Quest of any suspected unauthorized access;
promptly update compromised credentials; and
fully cooperate with any security investigation conducted by ORYN Quest.

ORYN Quest shall not be responsible for any losses resulting from your failure to adequately protect your Account credentials.

5.5 Responsibility for Account Activity

You are fully responsible for all activities occurring through your Account, whether authorized by you or not, unless otherwise required by Applicable Law.

This includes, without limitation:

purchases;
bookings;
messages;
reviews;
uploaded content;
payment authorizations;
cancellations;
accommodation requests;
profile changes;
AI interactions; and
any other activity conducted through your Account.

5.6 Identity Verification

ORYN Quest may require identity verification prior to granting access to certain Platform features.

Verification methods may include, without limitation:

government-issued identification;
facial comparison technologies where legally permitted;
telephone verification;
email verification;
payment verification;
knowledge-based authentication;
third-party identity verification services; and
other commercially reasonable verification methods.

Failure to successfully complete requested verification may result in delayed access, restricted functionality, suspension, or denial of services.

ORYN Quest reserves the right to determine, in its sole discretion, whether verification has been satisfactorily completed.

5.7 Fraud Prevention

To protect users, Vendors, and the integrity of the Platform, ORYN Quest may utilize both automated and manual fraud detection systems.

ORYN Quest may temporarily delay, review, reject, suspend, reverse, or cancel transactions or Account activities where it reasonably believes that fraudulent, abusive, suspicious, unauthorized, unlawful, or high-risk conduct may have occurred.

ORYN Quest shall have no obligation to disclose the specific criteria used in its fraud detection systems where doing so could compromise Platform security.

5.8 Account Ownership

Accounts are licensed to the registered user and may not be sold, transferred, assigned, leased, sublicensed, pledged, inherited, gifted, or otherwise transferred without the prior written consent of ORYN Quest.

ORYN Quest reserves the right to require reasonable documentation before recognizing any transfer authorized by Applicable Law.

5.9 Family Profiles

ORYN Quest may permit multiple Children to be managed under a single Parent Account.

The Parent establishing the Account shall remain solely responsible for:

all Child profiles;
all bookings;
all payment obligations;
all communications;
all legal consents;
all waivers;
all accommodation requests; and
all actions taken through the Account.

5.10 Account Suspension

ORYN Quest may suspend, restrict, freeze, or limit an Account immediately, with or without prior notice, where it reasonably determines that:

(a) this Agreement has been violated;

(b) fraudulent conduct is suspected;

(d) another user may suffer harm;

(e) payment obligations remain outstanding;

(f) law enforcement requests preservation of an Account;

(g) a governmental authority requests restriction;

(h) litigation involving the Account is reasonably anticipated;

(i) Platform integrity may be compromised; or

(j) such action is otherwise reasonably necessary to protect ORYN Quest, its users, Vendors, or the public.

5.11 Permanent Termination

ORYN Quest may permanently terminate Accounts for repeated or material violations of this Agreement.

Termination may include removal of:

Membership benefits;
Credits, to the extent permitted by Applicable Law;
Platform access;
messaging privileges;
review privileges;
booking privileges; and
future participation on the Platform.

Termination does not relieve you of obligations accrued prior to termination, including outstanding payment obligations or legal liabilities.

5.12 Survival of Rights

Account termination shall not affect provisions of this Agreement that, by their nature, are intended to survive termination, including without limitation:

payment obligations;
indemnification;
limitation of liability;
arbitration;
governing law;
dispute resolution;
intellectual property;
confidentiality;
audit rights;
record retention; and
any other provisions reasonably intended to survive.

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ARTICLE 6 — PARENT RESPONSIBILITIES

6.1 General Responsibility

Parents and Guardians bear primary responsibility for determining whether an Activity is appropriate for their Child.

ORYN Quest does not supervise participating Children and does not assume parental responsibilities before, during, or after any Activity unless expressly agreed to in writing.

6.2 Independent Evaluation

Prior to booking any Activity, Parents should independently evaluate all factors they consider relevant, including, where applicable:

age appropriateness;
physical demands;
emotional maturity requirements;
instructor qualifications;
accessibility needs;
transportation requirements;
supervision levels;
safety procedures;
emergency protocols;
environmental conditions;
required equipment;
cancellation policies;
Vendor reputation; and
any other factors relevant to their Child.

Parents are encouraged to communicate directly with the Vendor regarding any questions specific to an Activity prior to participation, where appropriate.

6.3 Accurate Information

Parents agree to provide accurate and current information regarding each participating Child, including information reasonably necessary to facilitate bookings or requested accommodations.

Parents remain responsible for ensuring that emergency contact information and other material details remain current.

6.4 Arrival, Supervision, and Pickup

Unless a Vendor expressly assumes responsibility in writing, Parents remain responsible for:

transporting Children to and from Activities;
ensuring timely arrival and pickup;
complying with Vendor attendance requirements;
supervising Children before check-in and after dismissal; and
complying with Vendor pickup authorization procedures.

ORYN Quest assumes no responsibility for transportation, custody, supervision, or the exchange of Children before, during, or after Activities.

ARTICLE 7 — CHILDREN'S PARTICIPATION

7.1 Parent Responsibility for Participation Decisions

The decision to register or permit a Child to participate in any Activity rests solely with the Parent or Guardian.

ORYN Quest does not determine whether any Activity is appropriate for any particular Child and does not represent or warrant that participation will be beneficial, safe, suitable, or consistent with a Child's physical abilities, emotional development, educational needs, behavioral profile, interests, medical condition, allergies, disabilities, sensory sensitivities, developmental stage, or personal preferences.

Parents are solely responsible for determining whether participation is appropriate.

7.2 Health and Medical Information

Parents are responsible for informing Vendors of any material medical conditions, allergies, dietary restrictions, mobility limitations, behavioral concerns, emergency medical considerations, medications, sensory needs, communication requirements, seizure disorders, chronic illnesses, or other information that may reasonably affect a Child's participation or safety.

ORYN Quest does not independently verify, review, interpret, monitor, or transmit medical information except as reasonably necessary to facilitate Platform functionality.

Parents acknowledge that failure to disclose relevant information may increase the risk of injury or other adverse outcomes and remains solely the Parent's responsibility.

7.3 Behavioral Expectations

Parents acknowledge that Vendors may establish reasonable behavioral expectations, codes of conduct, participation standards, safety rules, dress requirements, equipment requirements, attendance policies, and disciplinary procedures.

Parents agree to ensure that participating Children comply with all lawful Vendor rules.

Nothing in this Agreement obligates a Vendor to permit continued participation where a Child's conduct presents a safety concern, materially disrupts an Activity, threatens another participant, damages property, violates applicable rules, or otherwise interferes with the operation of the Activity.

7.4 Removal From Activities

A Vendor may remove, suspend, deny entry to, or require the immediate pickup of a Child if, in the Vendor's reasonable judgment:

(a) continued participation presents a safety concern;

(b) the Child requires medical attention;

(d) the Child engages in violent, threatening, abusive, unlawful, discriminatory, or dangerous conduct;

(e) required participation documentation has not been completed;

(f) required payments have not been received; or

(g) removal is otherwise reasonably necessary to protect participants, staff, property, or the orderly operation of the Activity.

ORYN Quest shall not be responsible for any costs, losses, refunds, transportation expenses, childcare expenses, emotional distress, or other damages arising from such removal.

7.5 Parent Availability

Parents agree to remain reasonably reachable during a Child's participation in any Activity.

Parents shall maintain current emergency contact information and shall promptly respond to communications from Vendors regarding emergencies, injuries, illnesses, behavioral incidents, schedule changes, early dismissal, or other material matters.

Failure to remain reasonably available may result in suspension of booking privileges or other actions reasonably necessary to protect participating Children.

7.6 Attendance Responsibility

Parents are responsible for ensuring timely attendance.

ORYN Quest makes no representation that late arrivals will be admitted or that missed portions of an Activity may be rescheduled, refunded, or credited.

Attendance policies shall be determined by the applicable Vendor unless otherwise required by Applicable Law.

7.7 Photography, Audio, and Video

Certain Activities may involve photography, audio recording, video recording, livestreaming, performances, competitions, exhibitions, promotional events, or similar activities conducted by Vendors.

ORYN Quest does not control Vendor media practices.

Parents remain responsible for reviewing Vendor media policies before permitting participation.

Where ORYN Quest itself requests permission to capture or use a Child's name, likeness, voice, image, or other identifying information for marketing, promotional, educational, testimonial, social media, advertising, or similar purposes, ORYN Quest shall obtain any consent required by Applicable Law.

Parents may decline optional promotional consents without affecting access to the Platform unless a particular Activity reasonably requires photography or recording as an inherent component of participation.

7.8 Lost or Damaged Property

ORYN Quest shall not be responsible for the loss, theft, destruction, or damage of clothing, electronics, athletic equipment, musical instruments, assistive devices, jewelry, personal belongings, school supplies, vehicles, or any other property brought to an Activity.

Parents are encouraged to label valuable items and avoid bringing unnecessary valuables whenever practical.

7.9 Special Accommodations

ORYN Quest may provide functionality allowing Parents to submit accommodation requests to Vendors.

Submission of an accommodation request does not constitute acceptance by a Vendor or a guarantee that requested accommodations can be implemented.

Each Vendor remains solely responsible for determining whether requested accommodations can reasonably be provided consistent with Applicable Law and the Vendor's facilities, staffing, expertise, operational capabilities, and safety considerations.

Nothing in this Agreement shall require a Vendor or ORYN Quest to fundamentally alter the nature of an Activity or provide accommodations beyond those required by Applicable Law.

7.10 Independent Educational Decisions

Activities available through the Platform are selected by Parents.

ORYN Quest does not recommend educational programs as a substitute for professional educational evaluation, individualized education programs (IEPs), Section 504 plans, medical treatment, behavioral therapy, occupational therapy, speech therapy, physical therapy, psychological services, counseling, or any other licensed professional services.

Parents remain solely responsible for educational, developmental, behavioral, therapeutic, and medical decisions affecting their Children.

7.11 Assumption of Ordinary Risks

Parents acknowledge that participation in Activities inherently involves varying degrees of risk, including risks that cannot be eliminated regardless of the care exercised by Vendors, instructors, participants, ORYN Quest, or others.

Such risks may include, without limitation:

slips, trips, and falls;
collisions with participants or equipment;
athletic injuries;
repetitive use injuries;
emotional disappointment;
exposure to communicable illnesses;
weather-related hazards;
transportation-related risks;
property damage;
equipment malfunction;
facility hazards;
actions of other participants; and
other risks inherent to the specific Activity.

Parents voluntarily assume these ordinary inherent risks on behalf of themselves and, where legally permissible, on behalf of participating Children.

Nothing in this Section is intended to waive or limit any rights that cannot lawfully be waived under Applicable Law.

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ARTICLE 8 — ASSUMPTION OF RISK

8.1 General Acknowledgment

By booking or participating in any Activity through the Platform, Parents acknowledge that children's activities vary significantly in nature and may involve physical, emotional, educational, recreational, social, environmental, or other risks that cannot be completely eliminated.

Parents understand that ORYN Quest is a technology marketplace and does not control the manner in which independent Vendors conduct Activities.

8.2 Voluntary Participation

Participation in every Activity is voluntary.

Parents are solely responsible for determining whether participation is appropriate based upon the Child's age, maturity, experience, health, physical condition, developmental abilities, emotional readiness, behavioral history, and any other factors the Parent considers relevant.

8.3 Acknowledgment of Activity-Specific Risks

Parents acknowledge that each Activity offered through the Platform presents unique risks depending upon its nature, location, equipment, participants, environmental conditions, instructor supervision, and numerous other factors.

Without limiting the generality of the foregoing, such risks may include:

falls;
collisions;
cuts;
bruises;
fractures;
sprains;
strains;
burns;
drowning;
choking;
allergic reactions;
dehydration;
heat-related illness;
cold-related illness;
insect bites;
animal-related injuries;
communicable disease exposure;
equipment failure;
facility defects;
transportation incidents;
actions of third parties;
emotional distress;
property damage; and
permanent disability or death.

Parents acknowledge that not every risk can be identified in advance.

8.4 Vendor-Controlled Activities

ORYN Quest does not supervise Activities conducted by Vendors.

ORYN Quest does not control:

instructor-to-child ratios;
lesson plans;
teaching methods;
discipline procedures;
emergency response protocols;
supervision practices;
facility maintenance;
equipment inspections;
transportation;
staffing decisions; or
day-to-day operations of Vendors.

Accordingly, Parents understand that ORYN Quest cannot guarantee the safety, quality, legality, or suitability of any Activity.

8.5 Assumption of Risk

To the fullest extent permitted by Applicable Law, Parents knowingly and voluntarily assume all ordinary and inherent risks associated with participation in Activities booked through the Platform, whether such risks are known or unknown, foreseeable or unforeseeable, except to the extent liability cannot legally be limited or waived.

Nothing in this Agreement is intended to release any person or entity from liability for conduct that cannot legally be waived or limited under Applicable Law.

8.6 Responsibility to Evaluate Vendors

ORYN Quest provides information to assist Parents in discovering Activities; however, Parents remain solely responsible for independently evaluating each Vendor before booking.

Parents should consider, among other things:

instructor qualifications;
licenses and certifications;
insurance coverage;
experience;
reviews;
facility condition;
emergency procedures;
accommodation capabilities;
cancellation policies;
communication responsiveness; and
any other factors important to the Parent.

ORYN Quest does not guarantee the accuracy or completeness of Vendor-provided information, although ORYN Quest may take reasonable measures to promote accuracy and integrity on the Platform.

8.7 No Guarantee of Results

ORYN Quest makes no representation or warranty that participation in any Activity will:

improve academic performance;
improve athletic ability;
improve social development;
improve behavioral outcomes;
improve emotional well-being;
improve physical fitness;
improve communication skills;
improve developmental milestones;
qualify a Child for competitions or scholarships; or
produce any specific outcome.

Results vary significantly among participants.

8.8 Assumption of Technology Risks

Parents acknowledge that use of the Platform itself involves certain technological risks, including temporary outages, software errors, internet interruptions, payment processing delays, cybersecurity incidents, inaccurate geolocation information, synchronization errors, artificial intelligence inaccuracies, and third-party service interruptions.

ORYN Quest will use commercially reasonable efforts to maintain Platform availability but does not guarantee uninterrupted access.

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ARTICLE 9 — MEDICAL DISCLAIMER

9.1 No Medical Advice

ORYN Quest is not a physician, hospital, healthcare provider, therapist, psychologist, psychiatrist, counselor, nurse, pharmacist, emergency response provider, rehabilitation provider, or medical practice.

Nothing contained within the Platform, including AI-generated recommendations, educational content, Vendor descriptions, search results, communications, ratings, reviews, developmental insights, or other materials constitutes medical advice, diagnosis, treatment, healthcare services, or professional medical recommendations.

Parents should always consult appropriately qualified healthcare professionals regarding medical concerns affecting their Children.

9.2 No Patient Relationship

Use of the Platform does not establish:

a physician-patient relationship;
therapist-patient relationship;
psychologist-patient relationship;
counselor-client relationship;
healthcare provider relationship; or
any other fiduciary healthcare relationship between ORYN Quest and any user.

9.3 Emergency Medical Situations

The Platform is not intended for emergency use.

Parents should never rely upon the Platform to obtain emergency medical assistance.

If a Child experiences a medical emergency, Parents should immediately contact local emergency services or proceed to the nearest appropriate emergency medical facility.

Platform messaging, customer support, AI tools, and Vendor communications should never be relied upon for emergency response.

9.4 Health Information

Any health-related information submitted through the Platform is provided voluntarily by Parents.

Parents represent that they possess legal authority to disclose such information.

ORYN Quest may use such information solely for purposes consistent with its Privacy Policy, applicable consents, and Applicable Law.

ORYN Quest does not independently verify the accuracy, completeness, or medical significance of health information provided by users.

9.5 Medication Administration

Unless expressly agreed by the applicable Vendor in writing and permitted by Applicable Law, neither ORYN Quest nor Vendors are obligated to administer medications.

Parents remain solely responsible for understanding each Vendor's medication policies before booking.

ORYN Quest assumes no responsibility for medication administration, storage, dosage, timing, omissions, adverse reactions, or medication-related incidents.

9.6 Allergies

Parents are solely responsible for informing Vendors of known allergies, dietary restrictions, sensitivities, and related medical concerns.

Although Vendors may attempt to accommodate certain requests, ORYN Quest cannot guarantee allergen-free environments or the absence of cross-contamination.

9.7 Communicable Diseases

Participation in Activities may involve exposure to communicable diseases, viruses, bacteria, or other illnesses.

ORYN Quest cannot guarantee that participants will not be exposed to contagious illnesses during participation.

Parents acknowledge these inherent risks and remain responsible for determining whether participation is appropriate based upon their Child's health, vaccination status, immune system, and other relevant considerations.

9.8 Emergency Medical Authorization

Parents authorize Vendors to contact emergency responders immediately whenever reasonably necessary, without waiting to reach the Parent, and — where the Parent or an emergency contact cannot be reached promptly — to consent to emergency treatment of the Child to the extent permitted by Applicable Law.

Parents remain solely responsible for all medical expenses, transportation expenses, insurance deductibles, copayments, coinsurance, and related costs arising from such treatment except to the extent otherwise required by Applicable Law or expressly assumed by another responsible party.

9.9 Medical Insurance

ORYN Quest does not provide health insurance, accident insurance, medical reimbursement, workers' compensation coverage, disability coverage, or similar insurance benefits for participating Children unless expressly stated in writing for a specific program.

Parents remain responsible for maintaining any insurance they deem appropriate.

9.10 Health Screening

Certain Vendors may require completion of health questionnaires, proof of immunization where permitted by Applicable Law, physician clearances, participation waivers, symptom screenings, or other documentation as a condition of participation.

ORYN Quest does not independently evaluate, validate, or enforce Vendor health screening requirements and assumes no responsibility for determining whether such requirements are medically appropriate or legally required.

Parents remain solely responsible for satisfying all Vendor participation requirements.

9.11 No Monitoring Obligation

ORYN Quest has no obligation to monitor the physical condition, emotional condition, behavioral condition, medical condition, developmental status, allergies, medications, disabilities, sensory sensitivities, dietary needs, or changing health circumstances of any Child.

Parents remain solely responsible for monitoring the ongoing suitability of each Activity and determining whether continued participation remains appropriate.

9.12 Developmental Information

ORYN Quest may, now or in the future, provide developmental insights, activity recommendations, progress summaries, behavioral observations, participation trends, learning suggestions, or similar information generated through artificial intelligence, Parent feedback, Vendor feedback, or other data sources.

Such information is intended solely for informational purposes.

It is not intended to diagnose any medical condition, developmental disorder, disability, educational need, behavioral condition, psychological condition, learning disability, or mental health condition.

Parents should seek evaluation by appropriately licensed professionals before making educational, therapeutic, medical, or developmental decisions.

9.13 Healthcare-Adjacent Vendors

Certain Vendors available through the Platform may offer healthcare-adjacent, wellness-related, therapeutic, rehabilitative, developmental, educational, or support services where legally permitted.

ORYN Quest does not supervise or control the professional services provided by such Vendors.

Each Vendor remains solely responsible for maintaining all required professional licenses, certifications, registrations, insurance, supervision, and regulatory compliance applicable to its services.

ORYN Quest does not guarantee the competency, licensure, qualifications, scope of practice, or regulatory status of any Vendor beyond any verification processes expressly described by ORYN Quest.

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ARTICLE 10 — EMERGENCY SITUATIONS

10.1 Emergency Response

Parents acknowledge that emergencies may occur before, during, or after an Activity, including without limitation:

medical emergencies;
accidents;
injuries;
missing child situations;
criminal activity;
natural disasters;
severe weather;
fire;
hazardous material incidents;
civil disturbances;
transportation incidents;
utility failures;
infectious disease outbreaks;
security threats; and
other unforeseen emergencies.

Primary responsibility for responding to emergencies occurring during an Activity rests with the applicable Vendor and appropriate emergency responders.

ORYN Quest is not an emergency response organization and does not assume responsibility for coordinating emergency services unless expressly undertaken by the Company.

10.2 Emergency Communications

ORYN Quest may, but is not obligated to, transmit emergency-related communications to Parents using information contained within the Parent's Account.

Such communications may include:

email;
SMS or text message;
telephone call;
mobile application notification;
in-platform notification; or
any other communication method reasonably available.

ORYN Quest does not guarantee successful delivery of emergency communications.

Parents remain solely responsible for maintaining current contact information and monitoring communications.

10.3 Emergency Contacts

Parents shall designate one or more emergency contacts where such functionality is available.

Parents represent that they possess authority to provide emergency contact information and authorize ORYN Quest and applicable Vendors to contact designated individuals when reasonably necessary.

10.4 Vendor Emergency Procedures

Each Vendor remains solely responsible for developing, implementing, maintaining, and executing its own emergency procedures, evacuation plans, incident response protocols, child release procedures, disaster preparedness plans, and emergency communications.

ORYN Quest does not supervise, approve, audit, or certify Vendor emergency procedures unless expressly stated in writing.

10.5 Temporary Suspension of Activities

ORYN Quest or a Vendor may suspend, postpone, relocate, interrupt, modify, or cancel Activities when reasonably necessary due to:

weather conditions;
facility closures;
instructor illness;
governmental orders;
public health concerns;
emergencies;
safety concerns;
equipment failures;
labor disruptions;
technological failures;
force majeure events; or
other circumstances reasonably affecting safe operation.

Refunds, Credits, rescheduling, or other remedies shall be governed by the applicable Vendor policies, ORYN Quest policies, Applicable Law, or other written agreements.

10.6 Child Protection

ORYN Quest is committed to supporting child safety.

Where ORYN Quest becomes aware of information reasonably suggesting that a Child may face imminent danger or where reporting is required by Applicable Law, ORYN Quest reserves the right to cooperate with law enforcement, child welfare agencies, courts, governmental authorities, emergency responders, or other legally authorized entities.

Nothing in this Agreement shall require ORYN Quest to independently investigate allegations involving Vendors, Parents, or third parties.

ORYN Quest may, however, take reasonable interim actions designed to protect Platform users while relevant matters are reviewed.

10.7 Preservation of Evidence

ORYN Quest reserves the right to preserve Account records, communications, booking history, payment records, uploaded documents, photographs, videos, audit logs, metadata, IP addresses, device identifiers, AI interaction history, and other Platform information where reasonably necessary to:

investigate safety concerns;
comply with legal obligations;
respond to subpoenas;
cooperate with law enforcement;
preserve evidence;
resolve disputes;
defend legal claims; or
protect the Platform and its users.

10.8 No Duty to Monitor

Although ORYN Quest may implement safety reporting tools, review systems, trust and safety programs, identity verification measures, vendor verification processes, fraud detection systems, content moderation, or other protective measures, Parents acknowledge that ORYN Quest does not undertake a legal duty to continuously monitor every Activity, communication, Vendor, Parent, Child, review, listing, message, or interaction occurring through the Platform.

The existence of any safety feature shall not create a legal duty beyond that otherwise imposed by Applicable Law.

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ARTICLE 11 — ACCESSIBILITY & ACCOMMODATION REQUESTS

11.1 Commitment to Accessibility

ORYN Quest is committed to promoting access and inclusion for children and families of diverse abilities.

ORYN Quest strives to design the Platform in a manner that improves accessibility while encouraging Vendors to provide accurate information regarding available accommodations.

Nothing in this Agreement guarantees that every Activity will be accessible or appropriate for every Child.

11.2 Accommodation Requests

The Platform may permit Parents to submit requests regarding accommodations, including but not limited to:

vision-related accommodations;
hearing-related accommodations;
mobility-related accommodations;
sensory accommodations;
autism-related supports;
communication preferences;
behavioral supports;
cognitive accommodations;
dietary accommodations;
allergy-related requests; and
other accessibility-related needs.

Submission of a request does not constitute acceptance by a Vendor.

11.3 Vendor Responsibility

Each Vendor is solely responsible for determining whether requested accommodations can reasonably be provided based upon:

staffing;
instructor qualifications;
facility design;
equipment availability;
program structure;
participant safety;
Applicable Law; and
the Vendor's operational capabilities.

ORYN Quest neither directs nor controls a Vendor's accommodation decisions and makes no representation that any requested accommodation will be available.

11.4 Accuracy of Accommodation Information

Parents agree to provide complete, accurate, and current information regarding requested accommodations.

Failure to disclose information that may materially affect a Child's safe participation may result in denial of participation, removal from an Activity, cancellation of a Booking, or other actions reasonably necessary to protect participants.

11.5 Inclusive Design

ORYN Quest may designate certain Activities or Vendors with informational labels or badges indicating that they have represented certain accessibility features, inclusive programming, adaptive instruction, sensory accommodations, or similar characteristics.

Such designations are informational only.

Unless expressly stated otherwise in writing by ORYN Quest, these designations do not constitute certifications, endorsements, guarantees, legal determinations, or representations that a Vendor complies with any particular accessibility standard.

Parents remain responsible for independently confirming that an Activity meets the needs of their Child.

11.6 Accessibility Feedback

ORYN Quest may permit Parents to submit accessibility-related feedback concerning Activities or Vendors.

Parents agree that such feedback shall be truthful, based upon actual experience, and submitted in good faith.

ORYN Quest reserves the right, but assumes no obligation, to investigate, moderate, edit, remove, or decline to publish accessibility-related feedback that violates this Agreement or the Community Guidelines.

11.7 Future Accessibility Features

ORYN Quest may introduce additional accessibility technologies, adaptive user interfaces, communication tools, translation services, artificial intelligence features, or other inclusive technologies.

ORYN Quest does not warrant that such technologies will always function accurately, continuously, or without interruption.

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ARTICLE 12 — ARTIFICIAL INTELLIGENCE SERVICES, PERSONALIZATION, AND DEVELOPMENTAL INSIGHTS

12.1 AI Services

The Platform may utilize artificial intelligence ("AI"), machine learning, predictive analytics, recommendation engines, natural language processing, large language models, personalization technologies, and other automated systems (collectively, "AI Services") to improve the user experience.

AI Services may assist with, among other things:

recommending Activities;
organizing search results;
generating summaries;
suggesting developmental opportunities;
identifying interests;
matching families with Vendors;
personalizing content;
answering user questions;
improving accessibility;
generating educational information;
identifying participation trends; and
supporting future Platform functionality.

12.2 Informational Purposes Only

All AI-generated information is provided solely for informational and convenience purposes.

AI outputs should not be interpreted as:

medical advice;
psychological advice;
legal advice;
educational evaluations;
therapeutic recommendations;
diagnoses;
treatment plans;
professional opinions;
safety certifications; or
guarantees of outcomes.

Parents remain solely responsible for making all decisions concerning their Children.

12.3 No Guarantee of Accuracy

Artificial intelligence systems are probabilistic technologies that may generate incomplete, inaccurate, outdated, misleading, or inappropriate information.

ORYN Quest does not warrant that AI-generated content will always be accurate, complete, current, unbiased, reliable, uninterrupted, or appropriate for any specific Child, Activity, Vendor, or circumstance.

Parents should independently verify important information before relying upon AI-generated outputs.

12.4 Human Judgment Required

AI recommendations are intended to supplement—not replace—independent parental judgment.

Parents remain solely responsible for evaluating:

Activities;
Vendors;
developmental opportunities;
safety considerations;
educational decisions;
healthcare decisions;
accommodation needs;
scheduling decisions; and
all other matters affecting their Children.

ORYN Quest shall not be liable for decisions made by users based upon AI-generated information.

12.5 Developmental Insights

ORYN Quest may, now or in the future, generate developmental insights based upon information voluntarily provided by Parents, Vendors, participation history, user preferences, completed Activities, ratings, reviews, attendance history, interests, accommodations, and other Platform interactions.

Such developmental insights are intended solely to assist Parents in discovering Activities that may align with their stated goals and preferences.

They are not intended to diagnose, evaluate, predict, certify, or measure a Child's intelligence, aptitude, disability, developmental status, educational achievement, athletic potential, behavioral condition, emotional health, or future success.

12.6 Data Used by AI Services

Subject to the Privacy Policy and Applicable Law, AI Services may utilize information including:

Parent profile information;
Child profile information;
age ranges;
interests;
Activity history;
booking history;
attendance patterns;
reviews;
ratings;
accommodation requests;
communications where authorized;
search history;
preferences;
engagement metrics;
Platform interactions; and
other information voluntarily provided through the Platform.

ORYN Quest may use de-identified and aggregated information to improve AI Services, enhance Platform functionality, develop new products, conduct analytics, improve safety, and support research and product development, provided such use complies with Applicable Law.

12.7 AI Learning and Improvement

ORYN Quest may improve its AI Services through ongoing testing, validation, model refinement, quality assurance, user feedback, human review, and other commercially reasonable methods.

Nothing in this Agreement guarantees that AI Services will improve continuously or achieve any particular level of performance.

12.8 Third-Party AI Providers

ORYN Quest may utilize third-party artificial intelligence technologies, cloud providers, language models, machine learning services, translation engines, speech recognition services, computer vision technologies, or other AI infrastructure.

Use of such technologies shall remain subject to ORYN Quest's Privacy Policy and contractual arrangements with such providers.

ORYN Quest does not guarantee uninterrupted availability of third-party AI services.

12.9 AI Safety Measures

ORYN Quest may implement safeguards designed to reduce harmful, inaccurate, discriminatory, unsafe, offensive, or inappropriate AI outputs.

Despite reasonable efforts, no AI system can eliminate all risks associated with automated content generation.

Users acknowledge these technological limitations.

12.10 Future AI Features

As technology evolves, ORYN Quest may introduce additional AI-powered features including, without limitation:

developmental planning tools;
adaptive learning recommendations;
accessibility assistance;
scheduling optimization;
conversational assistants;
predictive insights;
personalized educational pathways;
family planning tools;
Vendor support tools; and
other intelligent technologies.

Unless expressly stated otherwise, all such future AI features shall be governed by this Agreement and the AI Features Terms incorporated herein.

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ARTICLE 13 — MEMBERSHIPS, SUBSCRIPTIONS, AND PLATFORM ACCESS

13.1 Membership Programs

ORYN Quest may offer one or more Membership plans providing access to Credits, discounts, premium features, priority booking, exclusive content, enhanced AI functionality, promotional benefits, loyalty rewards, or other services.

Participation in a Membership is voluntary.

13.2 Membership Eligibility

Memberships are available only to individuals who satisfy the eligibility requirements established by ORYN Quest and this Agreement.

ORYN Quest reserves the right to refuse, suspend, revoke, or terminate any Membership where it reasonably determines that eligibility requirements are no longer satisfied or where continued Membership could expose ORYN Quest, its users, Vendors, or the public to legal, financial, operational, reputational, or security risks.

13.3 Membership Benefits

Unless otherwise expressly stated in writing, Membership benefits may include, without limitation:

monthly Credits;
promotional Credits;
discounted pricing;
early access to Activities;
waitlist priority;
exclusive Vendor offers;
premium Platform features;
enhanced AI-powered recommendations;
family management tools;
loyalty rewards;
educational resources;
promotional events; and
other benefits designated by ORYN Quest from time to time.

Membership benefits have no independent cash value unless expressly required by Applicable Law.

ORYN Quest reserves the right to modify, replace, discontinue, add, or remove Membership benefits at any time, subject to Applicable Law.

13.4 Subscription Terms

Certain Memberships automatically renew at recurring intervals until canceled.

By purchasing a recurring Membership, you authorize ORYN Quest and its payment processors to automatically charge the payment method associated with your Account for all recurring Membership fees, taxes, applicable governmental charges, adjustments, and any other authorized amounts.

Recurring billing shall continue until canceled in accordance with this Agreement.

13.5 Automatic Renewal

Unless canceled before the applicable renewal date, recurring Memberships automatically renew for successive subscription periods of equal duration.

The renewal charge may occur before, on, or shortly after the renewal date depending upon payment processor requirements and banking practices.

Where required by Applicable Law, ORYN Quest shall provide renewal disclosures or reminders.

13.6 Membership Changes

ORYN Quest reserves the right to modify:

Membership tiers;
pricing;
included Credits;
promotional offerings;
benefits;
eligibility requirements;
renewal periods;
billing frequencies;
availability; and
any other Membership feature.

Where required by Applicable Law, ORYN Quest will provide advance notice of material changes affecting existing subscribers.

Continued use of a Membership following the effective date of any modification constitutes acceptance of such changes to the extent permitted by Applicable Law.

13.7 Membership Upgrades

Parents may upgrade Membership plans whenever permitted through the Platform.

Unless otherwise disclosed, upgraded Memberships become effective immediately or at the beginning of the next billing cycle, as determined by ORYN Quest.

ORYN Quest may prorate charges, Credits, or benefits where appropriate.

13.8 Membership Downgrades

Parents may request a downgrade to a lower Membership tier where available.

Downgrades generally become effective at the beginning of the next billing cycle unless otherwise specified by ORYN Quest.

Unused benefits associated with higher Membership tiers may expire upon downgrade.

13.9 Promotional Memberships

ORYN Quest may periodically offer:

introductory pricing;
promotional pricing;
trial Memberships;
referral incentives;
seasonal promotions;
partnership discounts;
employee benefits;
nonprofit programs;
educational discounts; or
other promotional Membership offerings.

Unless expressly stated otherwise, promotional offers:

(a) may be modified or discontinued at any time;

(b) may be limited to new users;

(d) may be subject to verification;

(e) may be revoked where abuse is reasonably suspected; and

(f) expire according to their stated terms.

13.10 Family Memberships

ORYN Quest may offer family Membership plans allowing management of multiple Children under one Account.

Unless otherwise stated, the registered Parent remains solely responsible for all financial obligations, legal consents, waivers, bookings, communications, and Platform activity associated with every Child managed under the Membership.

13.11 Membership Suspension

ORYN Quest may suspend Membership benefits while an Account is under investigation for suspected fraud, abuse, payment disputes, chargebacks, security concerns, violations of this Agreement, or other circumstances reasonably requiring temporary restriction.

Suspension of Membership benefits shall not necessarily suspend recurring billing unless expressly required by Applicable Law or otherwise determined by ORYN Quest.

13.12 Membership Termination

ORYN Quest may terminate Memberships upon Account termination, repeated Agreement violations, fraudulent conduct, payment failures, abuse of promotional programs, or other material breaches of this Agreement.

Termination shall not relieve the Parent of payment obligations incurred before termination.

13.13 No Property Interest

Memberships constitute limited contractual rights to access Platform services.

Memberships do not create ownership interests, vested rights, investment interests, property rights, securities, partnership interests, franchise rights, or any other ownership interest in ORYN Quest.

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ARTICLE 14 — CREDITS

14.1 Nature of Credits

Credits are digital units issued by ORYN Quest for use within the Platform in accordance with this Agreement.

Credits:

are licenses to access eligible Platform benefits;
are not legal tender;
are not redeemable for cash except where required by Applicable Law;
do not accrue interest;
are not deposit accounts;
are not stored-value accounts unless required by Applicable Law;
possess no independent market value; and
may be used only as expressly permitted by ORYN Quest.

14.2 Earning Credits

Credits may be obtained through:

Memberships;
direct purchase;
promotional programs;
referrals;
loyalty programs;
customer service adjustments;
goodwill credits;
marketing campaigns;
Vendor promotions; or
other methods designated by ORYN Quest.

ORYN Quest reserves the right to establish eligibility criteria, expiration dates, usage restrictions, and conditions applicable to any Credits.

14.3 Credit Redemption

Credits may be redeemed only for eligible Activities or services identified by ORYN Quest.

Certain Activities, Vendors, Membership tiers, promotional offerings, geographic regions, or future Platform services may require differing numbers of Credits.

ORYN Quest reserves the right to establish, modify, or discontinue Credit redemption values at any time, subject to Applicable Law.

14.4 Credit Expiration

Credits you pay for do not expire. This includes Credits granted by a Membership, Credits purchased directly (including credit packs), and Credits redeemed from a gift card: they remain in your wallet until used.

Promotional, Courtesy, Bonus, and other Credits issued without payment may carry an expiration date; where they do, the date is disclosed when those Credits are issued.

Where Applicable Law prohibits expiration of any Credit, that law controls.

14.5 Order of Credit Usage

Where multiple categories of Credits exist, ORYN Quest may determine the order in which Credits are redeemed, including applying promotional Credits before purchased Credits or vice versa, as reasonably determined by ORYN Quest.

14.6 Non-Transferability

Except where expressly authorized in writing by ORYN Quest, Credits may not be:

sold;
transferred;
assigned;
exchanged;
pledged;
gifted;
inherited;
auctioned;
bartered; or
otherwise transferred to another individual or Account.

Any attempted unauthorized transfer shall be void.

ORYN Quest may revoke improperly transferred Credits.

14.7 Credit Adjustments

ORYN Quest reserves the right to adjust, remove, reverse, or correct Credit balances where reasonably necessary to address:

billing errors;
duplicate Credits;
fraudulent activity;
system errors;
chargebacks;
promotional abuse;
refunds;
canceled transactions;
unauthorized activity; or
other accounting discrepancies.

ORYN Quest shall maintain reasonable records supporting such adjustments.

14.8 No Guarantee of Availability

Possession of Credits does not guarantee the availability of any Activity, Vendor, date, time, instructor, location, or booking opportunity.

Activity availability depends upon Vendor inventory and other operational considerations.

14.9 Cancellations Affecting Credits

Where a Booking is canceled, the treatment of associated Credits shall be governed by:

(a) this Agreement;

(b) the Refund & Cancellation Policy;

(d) any promotional terms applicable to the Credits used; and

(e) Applicable Law.

ORYN Quest reserves the right to restore, partially restore, convert, or permanently deduct Credits depending upon the circumstances surrounding the cancellation.

14.10 Promotional Credits

Promotional Credits are issued solely as marketing incentives.

Unless expressly stated otherwise:

Promotional Credits possess no cash value;
Promotional Credits may expire without notice upon expiration of the applicable promotional period;
Promotional Credits may not be combined with certain offers;
Promotional Credits may not be transferred;
Promotional Credits may be revoked if issued in error; and
Promotional Credits may be canceled if ORYN Quest reasonably determines that abuse, fraud, manipulation, or unauthorized activity has occurred.

14.11 Fraudulent Credit Activity

ORYN Quest reserves the right to investigate any unusual Credit activity, including but not limited to:

excessive cancellations;
repeated promotional usage;
duplicate Accounts;
automated purchasing;
referral abuse;
account sharing;
resale of bookings;
unauthorized transfers; or
any activity reasonably believed to manipulate the Credit system.

During any investigation, ORYN Quest may temporarily suspend Credit usage, reverse transactions, remove Credits, suspend Membership benefits, or terminate Accounts where appropriate.

14.12 Discontinuation of the Credit Program

ORYN Quest reserves the right to modify, suspend, replace, or discontinue all or part of its Credit program at any time, subject to Applicable Law.

Where commercially reasonable, ORYN Quest may provide advance notice of material changes affecting active Credit balances.

Nothing in this Agreement shall be interpreted as guaranteeing that any Credit program will continue indefinitely.

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ARTICLE 15 — PRICING, FEES, TAXES, AND PAYMENT TERMS

15.1 Pricing

Prices displayed on the Platform are established by ORYN Quest, the applicable Vendor, or both, depending upon the nature of the transaction.

Prices may vary based upon numerous factors, including:

Membership tier;
promotional campaigns;
demand;
availability;
geographic location;
Vendor pricing;
seasonal adjustments;
event-specific pricing;
package purchases;
dynamic pricing models;
or other commercially reasonable factors.

Prices are subject to change until a Booking has been confirmed.

15.2 Taxes

Unless expressly stated otherwise, displayed prices may exclude:

sales taxes;
use taxes;
value-added taxes (VAT);
goods and services taxes (GST);
harmonized sales taxes (HST);
digital services taxes;
amusement taxes;
local governmental fees;
regulatory assessments; and
other taxes or governmental charges applicable to the transaction.

Parents remain responsible for taxes legally imposed upon their purchases except where ORYN Quest is required by Applicable Law to collect and remit such amounts.

15.3 Payment Authorization

By submitting a payment method, you authorize ORYN Quest and its authorized payment processors to:

(a) verify your payment credentials;

(b) charge all amounts authorized by you;

(d) process adjustments, refunds, reversals, Credits, or corrections;

(e) pre-authorize payment methods where appropriate;

(f) recover amounts owed under this Agreement; and

(g) take other actions reasonably necessary to process transactions through the Platform.

ORYN Quest collects payment for booked Activities as the limited payment collection agent of the applicable Vendor. Your payment to ORYN Quest fully satisfies your payment obligation to that Vendor for the transaction, even if the Vendor has not yet received its payout from ORYN Quest.

15.4 Accepted Payment Methods

ORYN Quest may accept various forms of payment, including but not limited to:

major credit cards;
debit cards;
digital wallets;
electronic bank transfers;
mobile payment platforms;
gift cards issued by ORYN Quest, if applicable;
stored payment methods;
promotional payment programs; and
other payment methods approved by ORYN Quest.

ORYN Quest may modify accepted payment methods at any time.

15.5 Payment Processors

ORYN Quest may utilize one or more independent third-party payment processors.

Parents acknowledge that payment processing services may be governed by separate agreements between the Parent and the applicable payment processor.

ORYN Quest is not responsible for interruptions, delays, errors, security incidents, or outages occurring within third-party payment processing systems that are outside ORYN Quest's reasonable control.

15.6 Failed Payments

If a payment cannot be successfully processed for any reason, including insufficient funds, expired payment methods, payment network failures, bank declines, fraud prevention measures, or processing errors, ORYN Quest may:

retry the transaction;
request an alternative payment method;
suspend Bookings;
suspend Membership benefits;
suspend Credit usage;
assess lawful returned payment fees;
deny future purchases;
cancel pending reservations; or
pursue other remedies permitted under this Agreement or Applicable Law.

15.7 Chargebacks and Payment Disputes

Parents agree to contact ORYN Quest in good faith before initiating a chargeback with their financial institution whenever reasonably possible.

Where a chargeback is initiated, ORYN Quest reserves the right to:

suspend the associated Account;
temporarily suspend Membership benefits;
remove Credits associated with the disputed transaction;
recover amounts lawfully owed;
charge reasonable administrative costs where permitted by Applicable Law;
provide transaction records to financial institutions;
and pursue any other remedies available under this Agreement or Applicable Law.

Nothing in this Agreement limits any consumer rights that cannot lawfully be waived.

15.8 Pricing Errors

Despite commercially reasonable efforts, pricing, availability, promotional information, or descriptions may occasionally contain errors.

ORYN Quest reserves the right to correct typographical errors, system errors, computational errors, pricing inaccuracies, or other mistakes before or after a transaction has been initiated.

Where an obvious pricing error has occurred, ORYN Quest may cancel the affected transaction and issue an appropriate refund or correction.

ORYN Quest will endeavor to notify affected users as promptly as reasonably practicable.

15.9 Currency

Unless otherwise specified, all monetary amounts displayed on the Platform are denominated in United States Dollars (USD).

For international transactions, exchange rates, foreign transaction fees, banking fees, taxes, and currency conversion charges may apply and are generally determined by the applicable financial institution or payment provider.

ORYN Quest does not control such conversion rates or fees.

15.10 Collection Costs

If ORYN Quest is required to undertake collection efforts to recover amounts lawfully owed under this Agreement, ORYN Quest may recover, to the fullest extent permitted by Applicable Law:

unpaid balances;
accrued interest where permitted;
reasonable attorneys' fees where recoverable;
court costs;
collection agency fees;
arbitration costs where recoverable; and
other reasonable expenses incurred in collection.

15.11 Financial Recordkeeping

ORYN Quest may maintain transaction records, invoices, payment histories, receipts, tax records, refunds, Credits, billing adjustments, and related financial information for periods reasonably necessary to:

comply with Applicable Law;
satisfy tax obligations;
resolve disputes;
investigate fraud;
conduct audits;
enforce this Agreement; and
operate the Platform.

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ARTICLE 16 — REFUNDS, CANCELLATIONS, RESCHEDULING, AND NO-SHOWS

16.1 General Policy

Refunds, Credits, cancellations, rescheduling, missed Activities, waitlists, and no-show events are governed collectively by:

(a) this Agreement;

(b) the Refund & Cancellation Policy;

(d) Applicable Law.

Where multiple provisions apply, ORYN Quest will interpret them in a commercially reasonable manner consistent with Applicable Law.

16.2 Parent-Initiated Cancellations

Parents may cancel a Booking through the Platform or by any other method expressly authorized by ORYN Quest or the applicable Vendor.

Eligibility for refunds, Credit restoration, partial refunds, rescheduling, or forfeiture shall depend upon:

the timing of cancellation;
the applicable Vendor policy;
the type of Activity;
whether promotional Credits were used;
Membership benefits;
applicable promotional terms;
and Applicable Law.

Submission of a cancellation request does not guarantee entitlement to a refund or Credit restoration.

16.3 Vendor-Initiated Cancellations

A Vendor may cancel, postpone, reschedule, relocate, interrupt, or modify an Activity due to, including but not limited to:

instructor illness;
emergency circumstances;
severe weather;
facility closures;
insufficient enrollment;
equipment failure;
governmental orders;
safety concerns;
force majeure events;
staffing shortages;
public health concerns; or
other operational circumstances reasonably beyond the Vendor's control.

Where a Vendor cancels an Activity, ORYN Quest may, in its sole discretion and subject to Applicable Law:

restore Credits;
issue a full or partial refund;
facilitate rescheduling;
issue promotional Credits;
substitute an equivalent Activity where agreed by the Parent; or
provide another commercially reasonable remedy.

16.4 ORYN Quest Cancellation Rights

ORYN Quest reserves the right to suspend, postpone, cancel, or refuse any Booking where reasonably necessary to:

protect child safety;
comply with Applicable Law;
investigate suspected fraud;
prevent abuse of the Platform;
comply with court orders;
comply with governmental directives;
preserve Platform integrity;
respond to emergencies;
address cybersecurity incidents;
address payment failures; or
otherwise protect ORYN Quest, Vendors, Parents, Children, or the public.

ORYN Quest shall determine any resulting refund or Credit adjustment in accordance with this Agreement and Applicable Law.

16.5 No-Shows

Failure to attend a scheduled Activity without timely cancellation may constitute a "No-Show."

Unless otherwise required by Applicable Law or expressly stated by ORYN Quest, No-Shows may result in:

forfeiture of Credits;
forfeiture of applicable fees;
loss of promotional benefits;
reduced booking privileges;
temporary booking restrictions;
waitlist priority adjustments; or
other reasonable administrative consequences.

ORYN Quest reserves the right to establish different No-Show policies for different Membership tiers, Vendors, promotional programs, or Activity categories.

16.6 Late Arrival

Parents acknowledge that late arrival may materially disrupt Activities.

Vendors may deny entry to participants arriving after the scheduled start time.

ORYN Quest shall not be responsible for missed instruction, shortened participation, forfeited Credits, or denied entry resulting from late arrival.

16.7 Waitlists

ORYN Quest may permit Parents to join waitlists for Activities.

Placement on a waitlist does not guarantee enrollment.

If a space becomes available, ORYN Quest may automatically:

notify the Parent;
reserve the available space for a limited period;
automatically confirm the Booking where authorized by the Parent; or
release the available space if confirmation is not received within the required time.

Parents remain responsible for maintaining current contact information and monitoring notifications.

16.8 Refund Method

Where a refund is approved, ORYN Quest may issue the refund through one or more of the following methods, as determined in its reasonable discretion or as required by Applicable Law:

original payment method;
Platform Credits;
promotional Credits;
Membership adjustments;
account balance adjustments; or
another commercially reasonable refund mechanism.

Refund processing times may vary depending upon payment processors, financial institutions, banking systems, and governmental holidays.

ORYN Quest does not control processing delays occurring after funds have been transmitted to payment processors.

16.9 Promotional Purchases

Purchases involving discounts, coupons, promotional pricing, referral incentives, introductory Memberships, or promotional Credits may be subject to additional restrictions disclosed at the time of purchase.

ORYN Quest reserves the right to deny duplicate promotional benefits, revoke improperly obtained discounts, or reverse promotional transactions obtained through fraud, abuse, or violation of this Agreement.

16.10 Booking Modifications

Subject to Vendor availability and Platform functionality, Parents may request modifications to an existing Booking.

Modification requests do not become effective until confirmed by the applicable Vendor or ORYN Quest where applicable.

Modification requests may affect pricing, Credits, promotional eligibility, cancellation rights, waitlist status, or other Booking terms.

16.11 Refund Abuse

ORYN Quest reserves the right to investigate repeated refund requests, excessive cancellations, abusive booking patterns, promotional manipulation, repeated chargebacks, or other conduct reasonably suggesting abuse of the Platform.

Where ORYN Quest reasonably determines that abuse has occurred, ORYN Quest may:

deny future refund requests;
restrict promotional eligibility;
suspend Membership benefits;
remove Credits;
suspend booking privileges;
terminate Accounts; or
pursue any other remedies available under this Agreement or Applicable Law.

16.12 Finality of Certain Transactions

Certain purchases, digital products, promotional offers, gift cards, limited-time events, charitable contributions, administrative fees, processing fees, convenience fees, or other specifically designated transactions may be non-refundable except where Applicable Law requires otherwise.

Parents are responsible for reviewing applicable transaction terms before completing purchases.

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ARTICLE 17 — REVIEWS, RATINGS, COMMUNITY CONTENT, AND USER SUBMISSIONS

17.1 Purpose of Reviews

ORYN Quest may permit Parents to submit ratings, reviews, comments, photographs, videos, accessibility feedback, recommendations, testimonials, and other user-generated content concerning Vendors, Activities, or Platform experiences.

Reviews are intended to assist other families in making informed decisions and to improve overall Platform quality.

17.2 Truthfulness

Parents agree that all submitted reviews and ratings shall:

be truthful;
reflect actual experiences;
not knowingly contain false statements;
not intentionally mislead other users;
not impersonate another individual;
not manipulate Vendor rankings;
not violate Applicable Law; and
comply with the Community Guidelines.

17.3 Ownership of User Content

Parents retain ownership of original intellectual property rights in content they create and submit.

However, by submitting any review, photograph, video, comment, rating, suggestion, recommendation, testimonial, idea, feedback, communication, or other content through the Platform, Parents grant ORYN Quest a worldwide, perpetual, irrevocable, royalty-free, fully paid, transferable, sublicensable license to:

host;
reproduce;
modify;
adapt;
translate;
publish;
distribute;
publicly display;
publicly perform;
create derivative works from;
analyze;
use for AI training where permitted by Applicable Law and the Privacy Policy;
use for quality assurance;
use for marketing;
use for research;
and otherwise use such content in connection with operating, improving, promoting, securing, and expanding the Platform.

Nothing in this Section authorizes ORYN Quest to use a Child's name, likeness, image, or other personally identifiable information for advertising or promotional purposes without any consent required by Applicable Law.

17.4 Responsibility for User Content

Parents are solely responsible for all content submitted through the Platform.

By submitting content, Parents represent and warrant that:

(a) they own or possess all rights necessary to submit such content;

(b) submission does not infringe any copyright, trademark, patent, trade secret, publicity right, privacy right, contractual obligation, or other legal right of any third party;

(d) the content does not contain malicious software, viruses, spyware, ransomware, harmful code, or other destructive technologies;

(e) the content does not violate this Agreement or Applicable Law; and

(f) the Parent possesses legal authority to submit any information relating to a Child included within the content.

17.5 Prohibited Content

Users shall not submit content that:

is false or misleading;
is defamatory;
is fraudulent;
is obscene;
contains pornography or sexually explicit material;
exploits or endangers children;
promotes violence;
promotes terrorism or criminal activity;
contains hate speech or unlawful discrimination;
constitutes harassment, bullying, intimidation, or threats;
discloses confidential information belonging to another person;
violates intellectual property rights;
contains personal information about another individual without appropriate authorization;
contains malicious code or harmful software;
impersonates another individual or organization; or
otherwise violates Applicable Law or the Community Guidelines.

17.6 Moderation

ORYN Quest reserves the right, but assumes no obligation, to review, moderate, edit, remove, restrict, refuse to publish, archive, or restore user-generated content for any reason consistent with Applicable Law and this Agreement.

ORYN Quest's decision regarding moderation shall not create any obligation to monitor future content nor establish any duty to remove content submitted by third parties.

17.7 No Endorsement

Reviews, ratings, comments, and other user-generated content represent the opinions of individual users.

ORYN Quest does not endorse, verify, adopt, guarantee, or assume responsibility for statements made by users.

Parents should independently evaluate Vendors and Activities before making booking decisions.

17.8 Vendor Responses

ORYN Quest may permit Vendors to respond publicly or privately to reviews submitted through the Platform.

Vendor responses represent the Vendor's own statements and do not necessarily reflect the views of ORYN Quest.

17.9 Removal Requests

Users may request review of content they believe violates this Agreement.

ORYN Quest shall evaluate such requests in its reasonable discretion, taking into consideration:

Applicable Law;
free expression principles where applicable;
consumer protection requirements;
factual support;
user safety;
privacy concerns;
and Platform integrity.

ORYN Quest is not obligated to remove content solely because it is unfavorable.

17.10 Feedback

Any suggestions, ideas, feature requests, recommendations, business concepts, software improvements, interface suggestions, operational proposals, AI enhancement ideas, or other feedback submitted to ORYN Quest may be used by ORYN Quest without restriction, acknowledgment, attribution, compensation, or further permission, unless otherwise expressly agreed in writing.

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ARTICLE 18 — INTELLECTUAL PROPERTY RIGHTS

18.1 Ownership

Except for user-generated content owned by users, all right, title, and interest in and to the Platform—including all software, source code, object code, algorithms, artificial intelligence systems, databases, interfaces, graphics, artwork, photographs, illustrations, animations, videos, audio recordings, documentation, compilations, designs, layouts, text, trademarks, service marks, trade dress, logos, business methods, inventions, inventions reduced to practice, confidential information, trade secrets, know-how, and all other intellectual property embodied within the Platform—are and shall remain the exclusive property of ORYN Quest, Inc. and its licensors.

No ownership rights are transferred to any user through use of the Platform.

18.2 Trademarks

"ORYN Quest," the ORYN Quest name, logos, branding elements, slogans, icons, designs, and all associated marks are trademarks or service marks of ORYN Quest, Inc., whether registered or unregistered.

Users shall not copy, reproduce, modify, distribute, display, register, challenge, dilute, misuse, or otherwise exploit any ORYN Quest trademark without the Company's prior written consent.

Nothing contained in the Platform grants any license to use ORYN Quest trademarks except as expressly provided in this Agreement.

18.3 Limited License to Users

Subject to continued compliance with this Agreement, ORYN Quest grants each Parent a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Platform solely for its intended purposes.

This license does not permit users to:

copy the Platform;
reproduce software;
scrape data;
harvest information;
reverse engineer;
decompile;
disassemble;
create derivative works;
circumvent security measures;
rent or lease Platform functionality;
commercially exploit Platform content; or
use Platform materials outside the scope expressly permitted by this Agreement.

18.4 Reservation of Rights

ORYN Quest expressly reserves every right not expressly granted under this Agreement.

No implied license shall arise through use of the Platform, conduct of the parties, industry custom, or otherwise.

18.5 Copyright Protection

The Platform and its contents are protected by United States and international copyright laws.

Unauthorized copying, downloading, distribution, republication, public display, modification, or commercial exploitation of Platform materials is strictly prohibited except as expressly authorized by ORYN Quest.

18.6 Artificial Intelligence Systems

ORYN Quest's proprietary AI models, prompts, datasets, training methodologies, recommendation systems, algorithms, model tuning, workflows, software architecture, data structures, ranking methodologies, personalization engines, and related technologies constitute valuable confidential and proprietary intellectual property.

Nothing in this Agreement grants any right to copy, extract, reverse engineer, benchmark, train competing systems using, or otherwise exploit ORYN Quest's AI technologies.

18.7 Platform Data

ORYN Quest retains ownership of Platform-generated data, analytics, operational metrics, anonymized datasets, aggregated datasets, marketplace insights, booking statistics, performance metrics, fraud detection models, safety analytics, and other non-personal operational information generated through operation of the Platform, subject to Applicable Law and the Privacy Policy.

18.8 Injunctive Relief

Users acknowledge that unauthorized use of ORYN Quest's intellectual property may cause irreparable harm for which monetary damages alone may be inadequate.

Accordingly, ORYN Quest shall be entitled, where permitted by Applicable Law, to seek temporary, preliminary, and permanent injunctive relief, specific performance, or other equitable remedies without the necessity of posting bond or proving actual damages.

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ARTICLE 19 — PRIVACY, DATA PROTECTION, AND INFORMATION SECURITY

19.1 Privacy Commitment

ORYN Quest recognizes that Parents entrust the Platform with information concerning themselves and their Children.

ORYN Quest is committed to handling Personal Information responsibly and in accordance with its Privacy Policy, this Agreement, and Applicable Law.

The Privacy Policy is incorporated into this Agreement by reference and governs the collection, use, disclosure, retention, storage, transfer, and protection of Personal Information.

19.2 Information Collected

ORYN Quest may collect information including, without limitation:

Parent Information

Name
Address
Email address
Telephone number
Date of birth
Payment information
Government-issued identification where required
Profile information
Communications
Preferences
Accessibility requests
Billing information

Child Information

First name or nickname
Age or age range
Birth month and year, if applicable
Interests
Developmental goals
Activity history
Accommodation requests
Accessibility preferences
Attendance history
Parent-provided information
Vendor feedback where authorized
Other information voluntarily submitted by Parents

ORYN Quest will endeavor to limit collection of Children's Personal Information to what is reasonably necessary for operation of the Platform.

19.3 Technical Information

ORYN Quest may automatically collect:

IP addresses;
browser information;
operating systems;
device identifiers;
cookies;
session identifiers;
authentication logs;
geolocation information where authorized;
application usage statistics;
crash reports;
error logs;
diagnostic information;
security logs;
network information; and
other technical information reasonably necessary to operate and improve the Platform.

19.4 Purposes of Collection

ORYN Quest may collect and use information for purposes including:

providing Platform functionality;
processing Bookings;
processing payments;
operating Memberships;
administering Credits;
customer support;
identity verification;
fraud prevention;
cybersecurity;
accessibility;
AI recommendations;
personalization;
analytics;
quality assurance;
product improvement;
legal compliance;
tax compliance;
regulatory reporting;
dispute resolution;
enforcement of this Agreement;
research using de-identified information where permitted by Applicable Law; and
any other purpose disclosed at the time of collection.

19.5 Children's Information

ORYN Quest recognizes the importance of protecting information relating to Children.

Parents represent that they possess legal authority to provide information regarding participating Children.

Where Applicable Law requires parental consent before collecting or processing Children's information, ORYN Quest will obtain such consent through commercially reasonable methods.

Parents remain responsible for reviewing and updating Children's information maintained within their Accounts.

19.6 Artificial Intelligence Processing

Subject to the Privacy Policy and Applicable Law, ORYN Quest may process information using AI Services for purposes including:

personalization;
search optimization;
recommendation generation;
developmental insights;
accessibility improvements;
fraud detection;
customer support;
quality assurance;
moderation;
analytics;
product improvement; and
future Platform enhancements.

AI processing may involve automated decision-support technologies.

ORYN Quest does not use AI Services as a substitute for professional medical, educational, psychological, legal, or therapeutic judgment.

19.7 Information Sharing

ORYN Quest may disclose information where reasonably necessary to:

Vendors participating in Bookings;
payment processors;
cloud hosting providers;
customer support providers;
analytics providers;
cybersecurity providers;
identity verification providers;
communication providers;
artificial intelligence service providers;
legal counsel;
accountants;
insurers;
auditors;
governmental authorities;
law enforcement agencies;
courts;
regulators;
successors in connection with mergers, acquisitions, financings, reorganizations, or asset transfers; and
other service providers assisting ORYN Quest in operating the Platform.

ORYN Quest endeavors to require service providers to protect Personal Information through appropriate contractual safeguards where commercially reasonable.

19.8 Data Retention

ORYN Quest may retain Personal Information for as long as reasonably necessary to:

provide services;
maintain user Accounts;
resolve disputes;
investigate fraud;
satisfy legal obligations;
comply with tax requirements;
preserve evidence;
enforce contractual rights;
improve Platform functionality;
support AI systems where permitted by Applicable Law; and
operate its business.

Retention periods may vary depending upon the nature of the information and Applicable Law.

19.9 Security Measures

ORYN Quest implements commercially reasonable administrative, technical, and physical safeguards designed to protect Personal Information against unauthorized access, disclosure, alteration, destruction, or misuse.

Such safeguards may include:

encryption;
multi-factor authentication;
role-based access controls;
audit logging;
network monitoring;
intrusion detection;
vulnerability assessments;
penetration testing;
backup systems;
disaster recovery planning;
employee training; and
vendor security assessments.

No security system is completely secure.

Accordingly, ORYN Quest cannot guarantee that unauthorized access, cybersecurity incidents, or data breaches will never occur.

19.10 User Responsibilities

Parents agree to assist in protecting Personal Information by:

maintaining secure passwords;
protecting login credentials;
promptly reporting suspected unauthorized access;
maintaining updated contact information;
logging out of shared devices;
safeguarding devices used to access the Platform; and
exercising reasonable care when sharing information through Platform communications.

19.11 Government Requests

ORYN Quest may preserve, disclose, or produce information where ORYN Quest reasonably believes disclosure is necessary or appropriate to:

comply with Applicable Law;
comply with subpoenas;
comply with court orders;
respond to warrants;
cooperate with governmental investigations;
protect the rights or safety of any person;
investigate fraud;
enforce this Agreement; or
protect ORYN Quest or the public.

Unless prohibited by law or impracticable under the circumstances, ORYN Quest may notify affected users of such disclosures.

19.12 International Transfers

If ORYN Quest expands internationally, Personal Information may be transferred, processed, or stored in jurisdictions outside the user's country of residence.

ORYN Quest shall implement commercially reasonable safeguards for international transfers where required by Applicable Law.

19.13 Privacy Rights

Where Applicable Law grants users privacy rights, including rights relating to access, correction, deletion, portability, restriction, objection, or withdrawal of consent, ORYN Quest will make commercially reasonable efforts to honor such requests in accordance with Applicable Law.

ORYN Quest may require reasonable identity verification before processing privacy requests.

19.14 De-Identified Information

Nothing in this Agreement restricts ORYN Quest from creating, using, analyzing, licensing, commercializing, or otherwise utilizing information that has been de-identified, anonymized, aggregated, or otherwise processed so that it no longer constitutes Personal Information under Applicable Law.

Such information may be used for research, analytics, benchmarking, artificial intelligence development, marketplace improvement, safety initiatives, business intelligence, product development, and other lawful business purposes.

19.15 Data Breach Response

In the event ORYN Quest determines that a security incident involving Personal Information has occurred, ORYN Quest will respond in a commercially reasonable manner consistent with Applicable Law.

Such response may include investigation, containment, remediation, preservation of evidence, notification of affected individuals where required by law, cooperation with governmental authorities, and implementation of corrective measures designed to reduce the likelihood of recurrence.

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ARTICLE 20 — THIRD-PARTY SERVICES, LINKS, AND INTEGRATIONS

20.1 Third-Party Services

The Platform may integrate with or provide access to third-party services, applications, websites, software, payment processors, mapping services, calendar systems, identity verification providers, artificial intelligence providers, analytics providers, communication platforms, insurance providers, educational technology providers, social media services, transportation providers, background screening providers, cloud infrastructure providers, and other technologies. ORYN Quest does not own or control such third-party services unless expressly stated otherwise.

20.2 Independent Providers

Each third-party provider operates independently of ORYN Quest. ORYN Quest does not guarantee the:

availability;
accuracy;
security;
reliability;
legality;
quality;
functionality;
compatibility;
or continued operation

of any third-party service. The inclusion of any third-party integration does not constitute an endorsement, certification, recommendation, partnership, or guarantee by ORYN Quest.

20.3 Third-Party Terms

Use of third-party services may be governed by separate agreements, privacy policies, acceptable use policies, licenses, subscription agreements, or other contractual terms established by the applicable . Parents are solely responsible for reviewing and complying with such third-party terms. ORYN Quest is not responsible for obligations arising under agreements between users and third parties.

20.4 Third-Party Failures

ORYN Quest shall not be responsible for delays, interruptions, outages, errors, security incidents, payment failures, scheduling failures, communication failures, software defects, data loss, or other damages resulting from third-party services beyond ORYN Quest’s reasonable control.

20.5 External Links

The Platform may contain links directing users to external websites or services. ORYN Quest does not monitor or control external websites and assumes no responsibility for their content, availability, privacy practices, products, services, advertising, or business practices. Access to external websites is undertaken solely at the user’s own risk.

20.6 Future Integrations

ORYN Quest may add, remove, modify, replace, or discontinue third-party integrations at any time without liability, provided such actions are undertaken in good faith and consistent with Applicable Law.

ARTICLE 21 — DISCLAIMERS

21.1 Platform Provided “As Is”

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE PLATFORM, ALL ACTIVITIES, CONTENT, MEMBERSHIPS, CREDITS, AI SERVICES, BOOKINGS, COMMUNICATIONS, RECOMMENDATIONS, SOFTWARE, AND RELATED SERVICES ARE PROVIDED ON AN “AS IS,” “AS AVAILABLE,” AND “WITH ALL FAULTS” BASIS. ORYN QUEST EXPRESSLY DISCLAIMS ALL WARRANTIES, REPRESENTATIONS, AND CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.

21.2 No Implied Warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ORYN QUEST DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION:

MERCHANTABILITY;
FITNESS FOR A PARTICULAR PURPOSE;
TITLE;
NON-INFRINGEMENT;
QUIET ENJOYMENT;
SYSTEM INTEGRATION;
ACCURACY;
COMPLETENESS;
SECURITY;
AVAILABILITY;
RELIABILITY; AND
ANY WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR TRADE USAGE.

21.3 No Guarantee of Availability

ORYN Quest does not warrant that:

the Platform will operate continuously;
the Platform will be uninterrupted;
the Platform will always be available;
errors will be corrected immediately;
defects will never occur;
data will never be lost;
communications will always be delivered;
Activities will always remain available;
Vendors will continue operating; or
future features will become available.

21.4 No Guarantee of Results

ORYN Quest makes no guarantee regarding:

educational outcomes;
developmental outcomes;
athletic outcomes;
behavioral improvement;
emotional improvement;
social development;
academic performance;
admissions opportunities;
scholarships;
competitions;
certifications;
employment opportunities;
future success; or
any other result associated with participation in Activities.

21.5 Vendor Disclaimer

ORYN Quest does not guarantee that Vendors:

possess particular qualifications;
maintain specific insurance coverage;
satisfy licensing requirements;
comply with all Applicable Laws;
perform services without error;
provide safe environments;
maintain particular instructor-to-child ratios;
achieve any educational or developmental outcomes; or
continue operating after publication on the Platform.

Although ORYN Quest may perform certain verification procedures, those procedures do not constitute certifications or guarantees.

21.6 AI Disclaimer

Artificial intelligence outputs may contain inaccuracies, omissions, outdated information, hallucinations, biases, or other errors. Parents acknowledge that AI-generated recommendations are informational only and should not be relied upon as professional advice.

21.7 Technology Disclaimer

ORYN Quest does not warrant that the Platform is free from:

viruses;
malware;
cyberattacks;
unauthorized access;
software defects;
compatibility issues;
service interruptions;
latency;
telecommunications failures;
hardware failures; or
internet outages.

Users are responsible for implementing appropriate safeguards on their own devices.

21.8 User Responsibility

Parents acknowledge that they remain solely responsible for:

selecting Activities;
evaluating Vendors;
supervising Children;
maintaining insurance;
complying with Vendor requirements;
transportation;
medical decisions;
educational decisions;
behavioral decisions;
accessibility requests;
and all other parenting decisions.

Nothing on the Platform transfers those responsibilities to ORYN Quest.

ARTICLE 22 — LIMITATION OF LIABILITY

22.1 Scope

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE LIMITATIONS SET FORTH IN THIS ARTICLE APPLY TO ALL CLAIMS ARISING OUT OF OR RELATING TO THE PLATFORM, THIS AGREEMENT, MEMBERSHIPS, BOOKINGS, ACTIVITIES, VENDORS, AI SERVICES, USER CONTENT, OR ANY OTHER PRODUCTS OR SERVICES PROVIDED BY ORYN QUEST.

22.2 Excluded Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ORYN QUEST SHALL NOT BE LIABLE FOR ANY:

INDIRECT DAMAGES;
INCIDENTAL DAMAGES;
SPECIAL DAMAGES;
EXEMPLARY DAMAGES;
PUNITIVE DAMAGES;
CONSEQUENTIAL DAMAGES;
LOSS OF PROFITS;
LOSS OF BUSINESS;
LOSS OF GOODWILL;
LOSS OF DATA;
LOSS OF REVENUE;
LOSS OF SAVINGS;
LOSS OF OPPORTUNITY;
LOSS OF USE;
EMOTIONAL DISTRESS;
BUSINESS INTERRUPTION;
OR SIMILAR DAMAGES,

REGARDLESS OF THE LEGAL THEORY ASSERTED AND EVEN IF ORYN QUEST HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

22.3 Maximum Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE AGGREGATE LIABILITY OF ORYN QUEST, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, CONTRACTORS, SUCCESSORS, AGENTS, LICENSORS, AND SERVICE PROVIDERS FOR ANY CLAIM ARISING OUT OF OR RELATED TO THE PLATFORM SHALL NOT EXCEED THE GREATER OF:

(a) THE TOTAL AMOUNT PAID BY THE CLAIMANT TO ORYN QUEST DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR
(b) ONE HUNDRED UNITED STATES DOLLARS (US $100.00),

UNLESS A GREATER LIMITATION IS PROHIBITED BY APPLICABLE LAW.

The exclusions in Section 22.2 and the cap in Section 22.3 do not apply to claims for bodily injury, illness, wrongful death, or emotional distress arising from physical injury, to claims belonging to a Child, or to any liability that Applicable Law does not permit to be excluded or capped. Those claims are limited only to the extent Applicable Law permits.

22.4 Independent Vendor Liability

Parents acknowledge that Activities are provided by independent Vendors. To the fullest extent permitted by Applicable Law, ORYN Quest shall not be liable for injuries, damages, losses, misconduct, negligence, contractual breaches, professional errors, omissions, criminal acts, regulatory violations, discrimination, property damage, or other conduct attributable to independent Vendors or third parties beyond ORYN Quest’s reasonable control.

22.5 Basis of the Bargain

The parties acknowledge that the pricing of Memberships, Credits, Platform services, and Bookings reflects the allocation of risk contained within this Agreement. The limitations of liability contained herein are an essential basis of the bargain between the parties and shall apply even if any limited remedy fails of its essential purpose.

ARTICLE 23 — INDEMNIFICATION

23.1 Parent Indemnification Obligation

To the fullest extent permitted by Applicable Law, you agree to defend (where requested by ORYN Quest), indemnify, and hold harmless ORYN Quest, Inc., together with its parent companies, subsidiaries, affiliates, successors, assigns, officers, directors, shareholders, employees, contractors, advisors, licensors, vendors, agents, insurers, service providers, and representatives (collectively, the “ORYN Quest Indemnified Parties”) from and against any and all claims, demands, actions, lawsuits, investigations, administrative proceedings, governmental inquiries, liabilities, judgments, settlements, penalties, fines, damages, losses, costs, and expenses (including reasonable attorneys’ fees, expert witness fees, court costs, arbitration costs, and investigation expenses) arising out of or relating to:

(a) your use of the Platform;
(b) your Child’s participation in any Activity;
(c) your violation of this Agreement;
(d) your violation of any Applicable Law;
(e) any inaccurate, misleading, or incomplete information you provide;
(f) any content submitted through your Account;
(g) any allegation that information submitted by you infringes or violates the rights of another person;
(h) any injury, damage, or loss caused by you or your Child;
(i) disputes between you and a Vendor arising out of your breach of this Agreement, your violation of Applicable Law, or your negligent or wrongful conduct;
(j) misuse of the Platform;
(k) fraudulent activity;
(l) unauthorized access to your Account resulting from your failure to maintain appropriate security;
(m) your negligence, recklessness, or intentional misconduct; or
(n) any other act or omission for which you are legally responsible.

Your indemnification obligations under this Section do not apply: (i) to any claim brought by or on behalf of your Child against the ORYN Quest Indemnified Parties for the Child's own bodily injury, illness, or death, to the extent Applicable Law does not permit a parent to indemnify against such a claim; or (ii) to the extent a claim results from the gross negligence, willful misconduct, or fraud of an ORYN Quest Indemnified Party, or from an ORYN Quest Indemnified Party's own negligence where Applicable Law does not permit indemnification for a party's own negligence.

23.2 ORYN Quest’s Right to Assume Defense

ORYN Quest reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification. If ORYN Quest exercises this right, you agree to cooperate fully in the defense of such matter, including providing documents, testimony, declarations, information, and other reasonable assistance.

23.3 Survival

The indemnification obligations contained in this Article shall survive termination of this Agreement, closure of your Account, expiration of your Membership, cancellation of Bookings, and discontinuation of the Platform.

ARTICLE 24 — DISPUTE RESOLUTION

24.1 Good Faith Resolution

Before initiating arbitration or litigation, the parties agree to attempt in good faith to resolve any dispute through informal negotiations. A party asserting a dispute shall first submit written notice describing:

the factual basis of the dispute;
the legal basis of the dispute, if known;
the relief requested; and
sufficient information to permit investigation.

Dispute notices to ORYN Quest shall be sent by email to support@orynquest.com with the subject line "Dispute Notice," or by mail to the notice address in Section 27.7. ORYN Quest will send its dispute notices to the email address associated with your Account. ORYN Quest shall have a reasonable opportunity to investigate and respond.

24.2 Informal Resolution Period

Unless prohibited by Applicable Law, the parties agree to participate in good-faith informal discussions for at least sixty (60) days following receipt of a dispute notice before commencing arbitration or litigation. Participation in informal resolution shall not waive any statute of limitations or other legal rights.

24.3 Continued Performance

Unless prohibited by Applicable Law, both parties agree to continue performing their respective obligations under this Agreement during the pendency of any dispute to the extent reasonably practicable.

24.4 Preservation of Evidence

Each party agrees to preserve documents, electronic records, communications, transaction histories, photographs, videos, AI interaction records, audit logs, and other evidence reasonably relevant to the dispute after receiving notice of a claim. ORYN Quest may implement litigation holds where appropriate.

ARTICLE 25 — BINDING ARBITRATION AND CLASS ACTION WAIVER

IMPORTANT NOTICE

PLEASE READ THIS ARTICLE CAREFULLY. SUBJECT TO APPLICABLE LAW, IT MAY REQUIRE THAT MOST DISPUTES BETWEEN YOU AND ORYN QUEST BE RESOLVED THROUGH INDIVIDUAL BINDING ARBITRATION RATHER THAN IN COURT. THIS ARTICLE ALSO CONTAINS A WAIVER OF CLASS ACTIONS, CLASS ARBITRATIONS, MASS ARBITRATIONS, AND JURY TRIALS, EXCEPT WHERE SUCH WAIVERS ARE PROHIBITED BY APPLICABLE LAW.

25.1 Agreement to Arbitrate

Except where prohibited by Applicable Law, any dispute, controversy, or claim arising out of or relating to:

this Agreement;
the Platform;
Memberships;
Credits;
Bookings;
Activities;
Vendors;
AI Services;
user content;
payments;
privacy;
data security;
accessibility;
advertising;
consumer protection;
intellectual property;
or any relationship between you and ORYN Quest,

shall be resolved exclusively through final and binding arbitration rather than in court. This Article is governed by the Federal Arbitration Act, 9 U.S.C. §§ 1 et seq. You agree to this Article on your own behalf and, to the fullest extent permitted by Applicable Law, on behalf of each Child for whom you maintain a profile or book Activities. Claims brought by or on behalf of a Child that arise out of or relate to the Platform, a Booking, or an Activity are subject to individual arbitration under this Article to the same extent as your own claims. If Applicable Law does not permit a particular Child's claim to be arbitrated under this paragraph, this paragraph does not apply to that claim, and the remainder of this Article is unaffected.

25.2 Arbitration Administrator

Unless ORYN Quest designates another nationally recognized arbitration provider that offers substantially similar procedures and consumer protections, arbitration shall be administered by: American Arbitration Association (AAA) under its consumer arbitration rules then in effect, except as modified by this Agreement.

25.3 Arbitration Location

Unless otherwise required by Applicable Law, arbitration shall occur:

remotely by secure video conference;
telephonically;
based upon written submissions; or
in a mutually agreed location,

as determined by the applicable arbitration rules and the arbitrator.

25.4 Individual Proceedings Only

To the fullest extent permitted by Applicable Law:

claims may be brought only in an individual capacity;
claims may not be consolidated with those of another individual;
class arbitrations are waived;
representative actions are waived;
private attorney general actions are waived to the extent legally waivable;
and consolidated arbitrations are waived.

If any portion of this Section is determined to be unenforceable as to a particular claim, only that portion shall be severed, and the remaining provisions shall remain in full force and effect to the maximum extent permitted by law.

25.5 Waiver of Jury Trial

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, BOTH YOU AND ORYN QUEST KNOWINGLY, VOLUNTARILY, AND IRREVOCABLY WAIVE ANY RIGHT TO A JURY TRIAL FOR ANY CLAIM ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE PLATFORM.

25.6 Exceptions

Nothing in this Article prevents either party from:

(a) seeking temporary, preliminary, or permanent injunctive relief to protect intellectual property, confidential information, or trade secrets;
(b) filing claims in small claims court where jurisdictional requirements are satisfied;
(c) cooperating with governmental agencies; or
(d) pursuing remedies that cannot legally be subjected to arbitration.

Nothing in this Article waives any right to seek public injunctive relief in a forum where Applicable Law provides that such a right cannot be waived. If a claim for public injunctive relief cannot lawfully be arbitrated, that claim may be pursued in court while all other claims proceed in arbitration.

25.7 Severability

If any arbitration provision is held unenforceable, the remaining portions of this Article shall remain enforceable to the fullest extent permitted by Applicable Law.

25.8 Coordinated Filings

If twenty-five (25) or more demands for arbitration against ORYN Quest raising similar claims are filed, or presented for filing, with the assistance of the same law firm or coordinated group of firms, then: (a) counsel for the claimants and counsel for ORYN Quest shall each select ten (10) demands to proceed first as individual bellwether arbitrations; (b) the remaining demands shall not be filed, and no filing, administration, or arbitrator fees shall come due for them, until the bellwether arbitrations conclude; (c) within sixty (60) days after the bellwether arbitrations conclude, the parties shall participate in a single global mediation of the remaining demands, with the mediator's fee split equally; and (d) every applicable statute of limitations and contractual deadline is tolled for a demand held back under this Section from the date it was first presented to ORYN Quest. If a court or arbitrator holds this Section unenforceable as to a demand, that demand may proceed individually under this Article.

25.9 Costs of Arbitration

Payment of filing, administration, and arbitrator fees is governed by the AAA consumer arbitration rules. If those rules require you to pay a filing fee, ORYN Quest will pay all filing, administration, and arbitrator fees beyond that amount. ORYN Quest will not seek to recover its attorneys' fees or costs from you in arbitration unless the arbitrator determines that your claim was frivolous or brought in bad faith.

25.10 Your Right to Opt Out

You may opt out of this Article's arbitration requirement and class-action waiver by emailing support@orynquest.com with the subject line "Arbitration Opt-Out" — including your name and the email address associated with your Account — within thirty (30) days after you first accept a version of this Agreement containing this Article. Opting out affects only this Article: every other provision of this Agreement continues to apply, and an opt-out does not affect any prior agreement to arbitrate that you did not timely opt out of.

ARTICLE 26 — GOVERNING LAW, VENUE, AND JURISDICTION

26.1 Governing Law

Except to the extent superseded by federal law or otherwise required by Applicable Law, this Agreement and any dispute arising out of or relating to this Agreement, the Platform, Memberships, Credits, Activities, Vendors, or any services provided by ORYN Quest shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of laws principles. Nothing contained herein shall deprive consumers of non-waivable rights or protections afforded under Applicable Law.

26.2 Exclusive Venue

For any dispute not subject to binding arbitration, or for any judicial proceeding permitted under this Agreement, the parties agree that the exclusive venue shall be the state or federal courts located in the State of Delaware, unless Applicable Law requires otherwise. This Section does not apply to small claims court proceedings, which may be brought in any small claims court whose jurisdictional requirements are satisfied, or to claims that Applicable Law entitles you to bring in the courts of your state of residence. Each party irrevocably submits to the personal jurisdiction of such courts and waives any objection based upon forum non conveniens or similar doctrines to the fullest extent permitted by law.

26.3 Injunctive Relief

Nothing in this Agreement shall prevent ORYN Quest from seeking temporary restraining orders, preliminary injunctions, permanent injunctions, equitable relief, or other provisional remedies in any court of competent jurisdiction where reasonably necessary to protect:

intellectual property;
confidential information;
trade secrets;
Platform security;
user safety;
personal information;
or other rights that may suffer irreparable harm absent immediate judicial intervention.

26.4 Time to Bring Claims

To the fullest extent permitted by Applicable Law, any claim arising out of or relating to this Agreement or the Platform must be commenced within one (1) year after the claim arose or reasonably should have been discovered. This Section does not apply to: (a) claims for personal injury or wrongful death; (b) claims belonging to a minor; or (c) claims under a statute whose limitation period cannot lawfully be shortened by agreement. Those claims are governed by the limitation periods provided by Applicable Law.

ARTICLE 27 — GENERAL PROVISIONS

27.1 Entire Agreement

This Agreement, together with every document incorporated by reference, including but not limited to the Privacy Policy, Refund & Cancellation Policy, Community Guidelines, Accessibility Policy, AI Features Terms, Parent Waiver & Assumption of Risk, Acceptable Use Policy, and any additional policies published by ORYN Quest, constitutes the complete and exclusive agreement between the parties regarding the subject matter addressed herein. It supersedes all prior oral or written agreements, negotiations, representations, understandings, and communications relating to the Platform.

27.2 Severability

If any provision of this Agreement is determined by a court or arbitrator of competent jurisdiction to be invalid, illegal, unenforceable, or void, such provision shall be modified to the minimum extent necessary to render it enforceable while preserving its original intent whenever possible. If modification is not possible, the offending provision shall be severed, and the remaining provisions shall remain in full force and effect.

27.3 No Waiver

No failure or delay by ORYN Quest in exercising any right, remedy, or privilege under this Agreement shall constitute a waiver of that right. Any waiver must be in writing and signed by an authorized representative of ORYN Quest. A waiver of one breach shall not constitute a waiver of any subsequent breach.

27.4 Assignment

Parents may not assign, transfer, delegate, sublicense, pledge, or otherwise transfer any rights or obligations under this Agreement without the prior written consent of ORYN Quest. ORYN Quest may assign, transfer, delegate, or otherwise convey this Agreement without restriction in connection with:

mergers;
acquisitions;
reorganizations;
financings;
asset sales;
corporate restructurings;
affiliate transactions;
or by operation of law.

27.5 Force Majeure

ORYN Quest shall not be liable for any failure or delay in performance caused by circumstances beyond its reasonable control, including, without limitation:

acts of God;
natural disasters;
earthquakes;
floods;
fires;
hurricanes;
pandemics;
epidemics;
governmental actions;
labor disputes;
cyberattacks;
internet failures;
utility interruptions;
telecommunications failures;
civil unrest;
terrorism;
war;
supply chain disruptions;
transportation interruptions;
or other force majeure events.

27.6 Electronic Communications

Parents consent to receive communications electronically, including through:

email;
in-app notifications;
SMS or text messages where consent has been obtained;
website postings;
electronic documents;
electronic signatures; and
other electronic communication methods supported by the Platform.

Electronic communications shall satisfy any legal requirement that communications be in writing to the fullest extent permitted by Applicable Law.

27.7 Notices

Unless otherwise required by Applicable Law, legal notices to ORYN Quest shall be delivered to: ORYN Quest, Inc. Legal Department Address: 1501 Lynglen Drive, Glendale, CA 91206, USA Phone: +1 (818) 439-9127 Email: support@orynquest.com ORYN Quest may update notice information by publishing revised contact information on the Platform.

27.8 Relationship of the Parties

Nothing contained in this Agreement creates any partnership, joint venture, agency, employment relationship, fiduciary relationship, franchise, or other special relationship between Parents and ORYN Quest.

27.9 Headings

Article titles, headings, captions, numbering, formatting, and tables of contents are provided solely for convenience and shall not affect interpretation of this Agreement.

27.10 Interpretation

This Agreement shall be interpreted fairly and not strictly for or against either party by virtue of authorship. Words such as “including,” “includes,” and “include” shall mean “including without limitation.”

27.11 Survival

The following Articles and any other provisions that by their nature are intended to survive shall remain effective following termination or expiration of this Agreement:

Intellectual Property;
Privacy;
Payment Obligations;
Credits;
Disclaimers;
Limitation of Liability;
Indemnification;
Arbitration;
Governing Law;
Dispute Resolution;
Record Retention;
Audit Rights;
Confidentiality;
and all related enforcement provisions.

27.12 Contact Information

Questions regarding this Agreement may be directed to: ORYN Quest, Inc. Legal Department Email: support@orynquest.com Telephone: +1 (818) 439-9127 Mailing Address: 1501 Lynglen Drive, Glendale, CA 91206, USA

ACKNOWLEDGMENT

BY CREATING AN ACCOUNT, CLICKING “I AGREE,” CHECKING AN ACCEPTANCE BOX, COMPLETING A BOOKING, PURCHASING A MEMBERSHIP, PURCHASING CREDITS, OR OTHERWISE USING THE PLATFORM, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT, AND AGREE TO BE LEGALLY BOUND BY ITS TERMS. YOU FURTHER ACKNOWLEDGE THAT YOU HAVE HAD THE OPPORTUNITY TO REVIEW THIS AGREEMENT, CONSULT WITH LEGAL COUNSEL OF YOUR CHOOSING, AND ASK ANY QUESTIONS BEFORE ACCEPTING ITS TERMS.

END OF PARENT & GUARDIAN TERMS AND CONDITIONS

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