Marketing Consent Policy
Version 1.6 — Last updated November 1, 2026
This Marketing Consent Policy ("Policy") explains, honestly, how ORYN Quest, Inc. ("ORYN Quest," "Company," "we," "our," "us") handles marketing on the ORYN Quest platform (the "Platform") today, and the commitments that will govern any expansion of marketing in the future. It works together with the Communications Consent and Notices Policy, the Privacy Policy, and the Terms of Use. If this Policy conflicts with the Terms of Use, the Terms of Use control.
ARTICLE 1 — THE CURRENT STATE — WHAT WE ACTUALLY DO TODAY
1.1 One Marketing Choice: the "Send me ORYN news" Switch
We say this plainly because most policies do not. Account holders have one marketing choice: a switch in Account settings labelled "Send me ORYN news". It starts off, and only you can turn it on, while signed in; when you do, we record the time and the versions of this Policy and the Privacy Policy shown beside the switch, and when you turn it off we record that time. Apart from that switch and the newsletter signup described in Section 1.3, we do not currently operate promotional marketing programs. We send the news email only to people who turned the switch on or whose address is on the newsletter list under Section 1.3 (which always means a signup confirmed through the link in a confirmation email). Joining the launch waiting list or holding an Account never adds you by itself. Suspended Accounts are not sent ORYN news, whichever way the address was signed up. ORYN news, like all our communications, is directed to adults (Article 3(a)); no one under eighteen may hold an Account (ORYN QUEST — CHILDREN'S PRIVACY POLICY, Article 2). If the email address on your Account is also on the newsletter list under Section 1.3, the switch shows that as on, and turning it off takes the address off the list.
1.2 What We Send Today
The emails we send today are transactional and relationship communications tied to your Account — booking confirmations and reminders, waitlist and waiver notices, billing communications, safety and policy notices, a weekly activity digest, an occasional re-engagement email during roughly the first month after an Account is created, and, after a booked Activity is completed, a single email inviting you to review that Activity. These are described in full in the Communications Consent and Notices Policy. Every digest, re-engagement, and review-request email carries an unsubscribe link in its footer — which opens an unsubscribe page that works without signing in — and one-click unsubscribe headers your email provider can act on. Once you unsubscribe, digest, re-engagement, and review-request emails are no longer sent to you; transactional communications tied to your Account continue.
1.3 Newsletter Signup — Confirmed by Email
The Platform offers a public newsletter signup, for example in the Help Center. It asks for your email address only and works without an Account. Because anyone could type an address into a public box, entering an address only asks for a place on the list: it sends that address a confirmation email — entering it again re-sends that email at most once every fifteen minutes and never more than three confirmation emails in all (after that, only if the address's owner asks us in writing), and every confirmation email carries a link that stops them — and it sends nothing at all to an address that already receives ORYN news, has unsubscribed, or belongs to an Account that has turned marketing email or ORYN news off or that may not receive ORYN news. The box gives the same reply for every well-formed address, so it cannot be used to learn whether an address is on the list, has unsubscribed, or belongs to an Account. We add the address to the list only when the link in the confirmation email is tapped. When we send a confirmation email, we store the address, the page the signup came from, the time of the signup, the code in the confirmation link and when that email was sent, and, once the link is tapped, the time of the confirmation. An address that has not been confirmed is never sent the newsletter, and nothing but the confirmation email is sent to it. Addresses entered before this confirmation step was introduced are kept only as unconfirmed requests: they are not on the list and are never sent the newsletter unless they are confirmed through the link in a confirmation email, which is sent to them only if the address is entered in the signup again or its owner asks us in writing to add it. We say honestly what happens to an address on the list today: it is held so we can send the newsletter, and no newsletter has yet been sent. Every issue will carry a link that unsubscribes you in one click without signing in and will show our postal address, and the commitments in Article 2 apply to it. When you unsubscribe, or use the link in a confirmation email that stops those emails, we keep your address on record as unsubscribed, so that nobody — including someone else typing your address into the signup — can put it back on the list or make us email it again. You can rejoin yourself through the Undo shown on the page your own unsubscribe link opens, when that link has just stopped a signup you had confirmed and no Account using your address has turned marketing email or ORYN news off, or, if you have an Account, through the switch in Account settings. If you ask us in writing to add you back, we may put an address back on the list only if it had been confirmed before it was unsubscribed, and if we do, we record when and which member of our team did it; an address that was never confirmed is instead sent a new confirmation email — we record when and which member of our team sent it — and it stays unsubscribed, and joins the list only if the link in that email is tapped. Where an Account using your address has turned marketing email or ORYN news off, only you can turn ORYN news back on, with the switch in Account settings. You may also have your address removed at any time by emailing support@orynquest.com and, if you have an Account, by turning off "Send me ORYN news" in Account settings.
1.4 What We Do Not Do Today
Today, ORYN Quest does NOT:
- (a) send SMS or text messages, marketing or otherwise, other than the one-time verification code our identity provider texts to a mobile number you add or verify on your Account;
- (b) operate advertising on the Platform, use advertising cookies, or perform cross-site tracking (see the Privacy Policy and Cookie disclosures);
- (c) sell or rent user contact information to anyone;
- (d) send promotional email on behalf of third-party partners; or
- (e) show any advertising in the kid-facing ORYN Play area, which collects nothing at all.
ARTICLE 2 — IF AND WHEN MARKETING EXPANDS — OUR COMMITMENTS
2.1 Opt-In First
If we introduce promotional marketing programs beyond the relationship emails described above — such as marketing newsletters, promotional email campaigns, SMS marketing, or partner promotions — we commit to collecting explicit, affirmative opt-in consent BEFORE sending such marketing to you. Pre-checked boxes will not be used where Applicable Law prohibits them, and consent to marketing will never be a condition of using the Platform.
2.2 Granular Choices
Where we offer multiple marketing streams (for example, an email newsletter and SMS offers), we will offer granular controls so you can opt in to or out of each stream separately, rather than a single all-or-nothing switch.
2.3 Easy, Honored Unsubscribe
Every marketing message will carry a functioning unsubscribe or opt-out mechanism (such as an unsubscribe link for email, or STOP for SMS), and opt-outs will be honored in accordance with Applicable Law. Opting out of marketing will never affect your access to the Platform or the service communications your Account requires.
2.4 Consent Records
Where marketing consent is collected, we will keep records of the consent given, consistent with our consent framework and the Privacy Policy.
ARTICLE 3 — PERMANENT COMMITMENTS — CHILDREN AND DATA
Regardless of how marketing expands, the following are permanent commitments:
- (a) WE WILL NEVER MARKET TO CHILDREN. Our communications are directed to adult Account holders only; children have no Accounts and receive no communications, and the kid-facing ORYN Play area will remain free of advertising and data collection;
- (b) WE WILL NEVER USE CHILD PROFILE DATA FOR ADVERTISING. Information Parents provide about their children — including interests, health-adjacent, accessibility, and behavioral information — is used for the matching, accommodation, and personalization purposes described in the Privacy Policy, and will not be used to target advertising or be shared with advertisers; and
- (c) WE WILL NEVER SELL CONTACT DATA. We will not sell or rent user contact information to third parties.
ARTICLE 4 — IN-PRODUCT RECOMMENDATIONS ARE NOT MARKETING
4.1 The Distinction
The Platform personalizes what it shows you — for example, suggesting Activities based on your searches, favorites, bookings, and the interests you declare for your children. These recommendations appear inside the product you are already using, promote listings on our own marketplace rather than third-party advertisers' products, and are part of the service itself. They are not third-party advertising, and no advertising networks are involved.
4.2 Your Control Over Behavioral Personalization
You can opt out of behavioral data collection for personalization through your Account settings. When you opt out, the Platform stops recording the behavioral events that feed interest profiles and does not compute a profile for you. The Privacy Policy describes this in full.
4.3 Vendor Placement Is Not Paid
Recommendations and kid-zone vendor placement are never sold: Vendors cannot pay to appear in your recommendations or in the ORYN Play area.
ARTICLE 5 — REFERRAL PROGRAM COMMUNICATIONS
5.1 User-Initiated Sharing
The Platform offers a referral program through which users may share referral links with people they know. Referral sharing is user-initiated: you choose whom to share your link with and through which of your own channels. ORYN Quest does not send unsolicited marketing to your contacts.
5.2 Referral Pages and Rewards
A person who follows a referral link sees a public referral page describing the Platform. Referral rewards are issued in Credits under the program's terms as described on the Platform, and referral mechanics may not be abused (see the Acceptable Use Policy).
5.3 Be Honest When Sharing — and Say You Earn Credits
If you share a referral link, do so honestly and only with people you have a relationship with. Referral rewards are a paid connection between you and ORYN Quest, so make it plain: tell the person you invite that you earn Credits if they join and then complete a first booked class or buy a Membership — or, when you invite a business, that you earn Credits if it joins and runs its first class with a family. The sharing messages and invitation pages the Platform prepares for you say this already; if you write your own message, include a simple statement such as "I earn credits if you sign up with my code and take a class or subscribe." Do not spam, misrepresent the Platform, or imply your message comes from ORYN Quest.
ARTICLE 6 — MANAGING YOUR CHOICES
You can manage marketing-related preferences by:
- (a) using the unsubscribe link in any digest, re-engagement, review-request, or ORYN news email (it works without signing in), or your email provider's one-click unsubscribe control — the link in a digest, re-engagement, or review-request email also stops ORYN news;
- (b) turning "Send me ORYN news" off or on in your Account settings, and adjusting the other communication settings available there;
- (c) emailing support@orynquest.com — we aim to apply preference changes promptly; and
- (d) reviewing the Privacy Policy for your rights regarding personal information, including deletion.
ARTICLE 7 — CHANGES TO THIS POLICY
We may update this Policy from time to time — including when marketing programs launch, at which point this Policy will be updated to describe them accurately and the opt-in commitments of Article 2 will apply. When we update this Policy, we will revise the "Last Updated" date above; for material changes, we will provide notice through the Platform or by email, and where our consent framework requires it, prompt for re-acceptance.
ARTICLE 8 — CONTACT
ORYN Quest, Inc. Email: support@orynquest.com Website: https://orynquest.com