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ORYN Quest Legal

Copyright & DMCA Policy

Version 1.0 — Last updated July 18, 2026

ORYN Quest, Inc. ("ORYN Quest," "we," "our," "us") respects the intellectual-property rights of others and expects users and Vendors of the ORYN Quest platform (the "Platform") to do the same. This Copyright & DMCA Policy ("Policy") describes how to notify us of claimed copyright infringement, how affected users can respond, and how we handle repeat infringers, consistent with the Digital Millennium Copyright Act, 17 U.S.C. § 512 (the "DMCA"). This Policy is incorporated into the Terms of Use.

ARTICLE 1 — SCOPE

1.1 This Policy applies to Content hosted on the Platform at the direction of users or Vendors, such as listing photographs and text, reviews, community posts, comments, and profile media.

1.2 This Policy addresses copyright claims. Trademark or other intellectual-property complaints are handled as described in the Intellectual Property Policy and may be sent to support@orynquest.com.

1.3 Rights holders located outside the United States may use the procedures in this Policy; we apply the same notice-and-takedown process to properly documented infringement claims regardless of where the rights holder resides.

ARTICLE 2 — DESIGNATED COPYRIGHT AGENT

2.1 Send DMCA notices and counter-notices to our designated agent:

DMCA Agent ORYN Quest, Inc. 1501 Lynglen Drive Glendale, CA 91206, USA Phone: +1 (818) 439-9127 Email: support@orynquest.com (subject line: "DMCA Notice")

2.2 The email channel is the fastest way to reach the agent and is monitored continuously.

2.3 Please use the designated agent only for copyright notices and counter-notices. General support requests sent to the agent, or copyright notices sent to other channels, may be delayed.

ARTICLE 3 — FILING AN INFRINGEMENT NOTICE

3.1 Required Elements

To be effective under 17 U.S.C. § 512(c)(3), your written notice must include substantially all of the following:

  • (a) a physical or electronic signature of the copyright owner or a person authorized to act on the owner's behalf;
  • (b) identification of the copyrighted work claimed to have been infringed or, if multiple works are covered by a single notice, a representative list of those works;
  • (c) identification of the material claimed to be infringing (or to be the subject of infringing activity) and that is to be removed or disabled, with information reasonably sufficient to permit us to locate the material — for the Platform, a direct URL to the listing, review, post, or profile is the most effective identification;
  • (d) information reasonably sufficient to permit us to contact you, such as your name, mailing address, telephone number, and email address;
  • (e) a statement that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
  • (f) a statement that the information in the notice is accurate and, under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

3.2 Consider Fair Use First

Before submitting a notice, consider whether the use is protected by fair use, fair dealing, or another exception, and whether the material is actually yours or licensed. Submitting a notice is a legal statement with consequences described in Article 7.

3.3 Incomplete Notices

If your notice is materially incomplete, we may ask you to supplement it or may be unable to act on it. A notice that fails to substantially comply with Section 3.1 is not a valid DMCA notice.

3.4 Handling of Your Notice

We may share the substance of your notice — including your name, your organization, and the identification of the work — with the user or Vendor who posted the material, so they can understand the claim and exercise their counter-notice rights. Submit only information you are prepared to have shared in this way.

ARTICLE 4 — OUR RESPONSE TO A VALID NOTICE

4.1 Upon receipt of a valid notice, ORYN Quest will act expeditiously to remove or disable access to the identified material.

4.2 We will make reasonable efforts to notify the user or Vendor who posted the material, provide them with the substance of the notice, and inform them of their right to submit a counter-notice.

4.3 We will record the notice against the posting account for purposes of our repeat-infringer policy in Article 6.

4.4 Removal of material in response to a notice is not an admission or determination by ORYN Quest that the material is in fact infringing. ORYN Quest is not an arbiter of copyright disputes; the notice-and-counter-notice process exists so the parties can resolve the question themselves or in court.

4.5 Re-posting material that was removed under this Policy, or making trivial alterations to evade a removal, is a violation of the Terms of Use and counts toward repeat-infringer status.

4.6 Where removed material is part of an active Vendor listing (for example, a listing photograph), the listing may remain visible with the material removed, or may be unpublished until the Vendor brings it into compliance, at ORYN Quest's discretion. Bookings affected by an unpublished listing are handled under the applicable role agreement and refund policy.

ARTICLE 5 — COUNTER-NOTICE

5.1 Required Elements

If material you posted was removed or disabled and you believe this was the result of mistake or misidentification, you may send our designated agent a written counter-notice under 17 U.S.C. § 512(g)(3) that includes:

  • (a) your physical or electronic signature;
  • (b) identification of the material that was removed or disabled and the location at which it appeared before removal;
  • (c) a statement, under penalty of perjury, that you have a good-faith belief the material was removed or disabled as a result of mistake or misidentification;
  • (d) your name, address, and telephone number; and
  • (e) a statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located (or, if outside the United States, any judicial district in which ORYN Quest may be found), and that you will accept service of process from the person who provided the original notice or that person's agent.

5.2 Restoration

Upon receipt of a valid counter-notice, we will promptly forward it to the person who submitted the original notice. Unless that person notifies us within ten (10) business days that they have filed a court action seeking to restrain the allegedly infringing activity, we may restore the removed material within ten (10) to fourteen (14) business days after receiving the counter-notice, at our discretion and consistent with the DMCA.

5.3 Your counter-notice, including your name and contact information, will be forwarded to the original claimant. Submit only information you are prepared to have shared in this way.

ARTICLE 6 — REPEAT INFRINGERS

6.1 ORYN Quest maintains and enforces a policy of terminating, in appropriate circumstances, the accounts of users and Vendors who are repeat infringers.

6.2 In applying this policy we may consider, among other factors:

  • (a) the number of substantiated notices received against an account;
  • (b) whether material was restored following a valid counter-notice;
  • (c) the timeframe over which notices were received; and
  • (d) the severity and willfulness of the conduct, including evasion under Section 4.5.

6.3 We may also, at our discretion, apply lesser measures first — such as content removal, warnings, or feature restrictions — consistent with the enforcement framework in the Community Guidelines, and we may terminate immediately for egregious infringement.

6.4 Termination for repeat infringement does not entitle the account holder to any refund except as required by law or expressly provided in the applicable role agreement.

ARTICLE 7 — MISREPRESENTATION LIABILITY

7.1 Under 17 U.S.C. § 512(f), any person who knowingly materially misrepresents (a) that material or activity is infringing, or (b) that material or activity was removed or disabled by mistake or misidentification, may be liable for damages — including costs and attorneys' fees — incurred by the alleged infringer, by the copyright owner or its authorized licensee, or by ORYN Quest.

7.2 Do not submit false or bad-faith notices or counter-notices, and do not use this process to suppress honest reviews, silence criticism, or attack competitors. Knowingly false submissions are also a violation of the Terms of Use and may result in account termination.

ARTICLE 8 — RELATION TO OTHER POLICIES

8.1 This Policy implements the copyright-complaint process referenced in the Terms of Use and the Intellectual Property Policy.

8.2 Enforcement measures taken under this Policy (content removal, feature restrictions, suspension, termination) are applied consistently with the enforcement framework of the Community Guidelines and, for account holders, the applicable role agreement.

8.3 We retain records of notices, counter-notices, and related correspondence as needed to administer this Policy, enforce our agreements, and comply with law.

ARTICLE 9 — GENERAL

9.1 Nothing in this Policy constitutes legal advice, and nothing in it waives or limits any defense or safe harbor available to ORYN Quest under the DMCA or other law. If you are unsure of your rights, consult an attorney before submitting a notice or counter-notice.

9.2 We may update this Policy from time to time as described in the Terms of Use; the version number and effective date above will be updated.

9.3 Questions about this Policy:

ORYN Quest, Inc. Email: support@orynquest.com Website: https://orynquest.com

END OF COPYRIGHT & DMCA POLICY