Accessibility & Inclusion Policy

ORYN Quest, Inc. ("ORYN Quest," "we," "our," "us") is committed to an accessible and inclusive experience for everyone who uses the ORYN Quest platform (the "Platform") — Parents, Guardians, Vendors, and the children who participate in activities booked through it. This Accessibility & Inclusion Policy ("Policy") describes our conformance target, what we have built, how accessibility information reaches Vendors, our known limitations, and how to reach us.

ARTICLE 1 — OUR COMMITMENT AND CONFORMANCE TARGET

1.1 We use the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as our target standard for the Platform and work toward conformance as features evolve. We do not represent that the Platform fully conforms at all times; accessibility is a continuous program, not a one-time project.

1.2 This Policy covers the Platform's web experience and mobile applications, including marketing pages, the marketplace, the parent, vendor, and admin portals, and the ORYN Play kid zone.

1.3 We treat accessibility as a product principle: barriers that affect core tasks — discovering activities, booking, payments, messaging, and account management — are prioritized for fixes.

ARTICLE 2 — WHAT WE HAVE BUILT

The Platform currently includes, among other measures:

• (a) Touch targets. Interactive controls are sized for reliable use, with icon buttons expanded to a minimum 44-pixel tap target.

• (b) Keyboard navigability. Major features are operable by keyboard, and content that requires a pointer-only gesture has an alternative path through standard pages (see Article 4 for the kid-zone gate).

• (c) Screen-reader labeling. We provide descriptive labels for buttons, forms, and images, mark decorative imagery so it is skipped, and maintain heading structure for assistive-technology navigation.

• (d) Reduced-motion support. The Platform honors your operating system's reduced-motion preference. When it is enabled, the ORYN Town experiences reduce or remove motion — including a static town camera with orbiting disabled and a still poster image offered in place of the scroll-driven cinematic.

• (e) Color and contrast practices. We avoid relying on color alone to convey information and support a dark theme.

• (f) The AI assistant. A chat and voice assistant that can operate the Platform conversationally, described in Article 3.

ARTICLE 3 — THE AI ASSISTANT AS AN ACCESSIBILITY SURFACE

3.1 The Platform includes an AI assistant available by text chat and by voice. We are developing this assistant as a first-class accessibility surface — our stated north star is full app-control parity, meaning that users who are blind, have low vision, or have limited mobility can accomplish by conversation what other users accomplish visually, across supported portals, including:

• (a) discovering, filtering, and comparing activities and Vendors;

• (b) managing child profiles, favorites, and account settings;

• (c) preparing bookings and schedule changes for confirmation;

• (d) drafting and sending messages; and

• (e) navigating to any Platform page by asking.

3.2 The assistant already carries a broad set of app-control tools toward this goal, and its coverage grows over time. Where the assistant cannot yet perform a task, email support (Article 7) is the alternative path.

3.3 Use of the AI assistant is governed by the AI Features, Recommendations & Development Disclaimer.

ARTICLE 4 — KID ZONE AND GAME ACCESSIBILITY

4.1 The ORYN Play kid zone is designed for shared play between children and their Parents or Guardians. Its games reduce motion when the reduced-motion preference is enabled, as described in Article 2(d) for the town world.

4.2 Known limitation — the grown-up gate. The only link from the kid zone to a Vendor's marketplace page sits behind a deliberate hold-to-confirm "grown-up gate" (a press-and-hold control). This gate is intentionally difficult for young children — and it is currently not activatable by screen reader.

4.3 Accessible alternative path. Every Vendor and activity reachable through the kid-zone gate is fully available through the standard, screen-reader-accessible explore and search pages of the Platform. Nothing is exclusive to the gate, so no marketplace content or function is lost to assistive-technology users.

ARTICLE 5 — CHILD ACCESSIBILITY PROFILES AND HOW THEY REACH VENDORS

5.1 Parents may record accessibility and support information on a child's profile. Providing this information is optional. Recordable information currently consists of:

• (a) support-preference indicators the Parent can switch on for the child: autism support, sensory-friendly, vision support, hearing support, and wheelchair accessibility; and

• (b) free-text support needs the Parent chooses to enter through the AI assistant.

5.2 This information is used for discovery and preparation: support-preference indicators inform activity discovery and recommendations, and when you book an activity, the child's autism-support and sensory-friendly indicators travel with the booking so the Vendor can prepare an inclusive session. Child accessibility information is handled as sensitive information under the Privacy Policy and is not displayed publicly.

5.3 The Platform does not have a separate accommodation-request feature. To arrange accommodations — for example, mobility or physical access, sensory or environmental adjustments, communication preferences, or behavioral or developmental support — contact the Vendor through Platform messaging, ideally before booking, so the Vendor can confirm what it can provide.

ARTICLE 6 — VENDOR ACCOMMODATIONS: HOW DECISIONS ARE MADE

6.1 Vendors operate independently. ORYN Quest conveys the booking indicators described in Article 5 to Vendors, and Parents describe any further needs to the Vendor through Platform messaging; each Vendor decides whether it can reasonably provide a requested accommodation based on its staffing, facility limitations, safety considerations, and legal obligations. ORYN Quest does not guarantee that any requested accommodation will be provided, but we encourage Vendors to review every request in good faith, consistent with the Vendor Agreement and Vendor Code of Conduct.

6.2 Vendors are encouraged to:

• (a) maintain accessible facilities when possible;

• (b) communicate clearly about accessibility limitations;

• (c) consider reasonable accommodations;

• (d) disclose any physical or sensory requirements for participation; and

• (e) provide advance notice of accessibility-related constraints.

6.3 Because Vendors are independent:

• (a) accessibility levels vary between Vendor facilities, venues, and activities;

• (b) Vendor-provided accessibility information may be incomplete, outdated, or inaccurate; and

• (c) ORYN Quest does not inspect, certify, or verify the physical accessibility of Vendor locations.

Responsibility for the physical accessibility of an activity rests with the Vendor. Concerns about a specific Vendor's accessibility should be raised with the Vendor and may also be reported to us under Article 7.

6.4 Some third-party content, tools, or services linked from the Platform (including maps, calendars, and payment pages) are outside our control and may not meet the same accessibility standards.

ARTICLE 7 — FEEDBACK, ALTERNATIVE ACCESS, AND CONTACT

7.1 We welcome accessibility feedback. Contact us if you:

• (a) encounter an accessibility barrier on the Platform;

• (b) have difficulty using a feature with assistive technology;

• (c) need this Policy or another policy in an alternative format; or

• (d) want to suggest an accessibility improvement.

ORYN Quest, Inc. Email: support@orynquest.com Website: https://orynquest.com

7.2 When contacting us, please describe (a) the page or feature involved, (b) the problem you experienced, and (c) the device, browser, and any assistive technology you were using.

7.3 We aim to acknowledge accessibility feedback within five (5) business days and to provide a substantive response or workaround as promptly as we reasonably can. If a feature is temporarily inaccessible, we will make reasonable efforts to offer the information or service through an alternative method, such as email support.

ARTICLE 8 — KNOWN LIMITATIONS AND ROADMAP

8.1 We believe honesty serves accessibility better than aspiration. Current known limitations include:

• (a) the kid-zone grown-up gate is not screen-reader activatable (alternative path: the main marketplace pages, per Article 4.3);

• (b) the Platform does not fully conform to WCAG 2.1 AA at all times as features evolve; and

• (c) third-party surfaces we do not control may fall short of our target standard.

8.2 Our ongoing program includes:

• (a) periodic accessibility reviews covering screen-reader compatibility, keyboard navigation, color contrast, and form labeling;

• (b) accessibility consideration in the design of new features, including community, messaging, child profiles, and checkout flows;

• (c) expanding the AI assistant's app-control coverage toward full parity; and

• (d) encouraging Vendors to describe the accessibility of their venues accurately in their listings.

ARTICLE 9 — STATUS OF THIS POLICY

9.1 This Policy is a statement of our practices and goals. It does not create contractual rights. Disputes relating to the Platform are governed by the Terms of Use and, for account holders, the applicable role agreement.

9.2 We may update this Policy from time to time to reflect improvements, changes in standards, or changes to the Platform. The version number and effective date above show when it was most recently revised.

END OF ACCESSIBILITY & INCLUSION POLICY